Name: paragonjackets.com
Telephone: 000000000
Rating: 4.2

Joe Butler Guest

Regret not reading reviews

I regret not reading reviews before ordering. This was an expensive mistake. The color is far from what was advertised; it's embarrassing. I paid for shipping to receive it, and now they want me to pay for return shipping and for the new item. They list their location in the States but claim to have a factory overseas in emails. Please take my advice and avoid products from this seller.

Date of experience: Oct 09, 2025

Joel Wright Guest

5 months ago

Outstanding customer support

Outstanding customer support. The representative replied quickly to all my concerns and provided valid solutions.

Date of experience: Oct 08, 2025

Demi C. Guest

5 months ago

Inaccurate size chart

Their size chart is completely inaccurate. The item I received was huge. Now, they want fifty dollars to send a replacement. They won't grant a refund, and I will never do business with this company again. I should have researched better before ordering.

Date of experience: Oct 07, 2025

Hyosang Ahn Guest

5 months ago

I appreciate your service.

Date of experience: Oct 03, 2025

Janet Guest

5 months ago

The jacket is beautiful!

The jacket is beautiful!! The new size fits perfectly. Additionally, the customer service representative could not have been nicer or more helpful and professional. I recommend this company!

Date of experience: Oct 02, 2025

Michael Guest

5 months ago

Kudos for great customer service

Date of experience: Sep 27, 2025

customerpete Guest

5 months ago

Great communication throughout the…

Great communication throughout the ordering process. Nice product and quick shipping.

Date of experience: Sep 26, 2025

KEVIN BRUBAKER Guest

5 months ago

Great quality and on time!

The vest I ordered was great quality. Also, I had a bit of a time crunch to make it to Burning Man in time and Peter was great in communicating and making it happen. Great company!