parasolgroup.co.uk

4.6
4.6 Based on 41 reviews

Serving the agile workforce with Umbrella payroll you can trust. Interested in finding out more? Let's talk!...

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Average Rating

4.6

/
5

41 Reviews

5 Star
85%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Alan Brooks
Great Collaboration Experience

Greetings everyone! Since I started working with the company, I have been very pleased with the services offered. The team members have been incredibly helpful throughout this journey. A special thank you to the onboarding and induction support teams for their assistance.

5
Date of experience: Dec 15, 2025
Jenny
UNACCEPTABLE SERVICE

It has been nearly three months, and despite acknowledging their mistake, the company has yet to correct an inaccurate salary payment. I keep receiving excuses, but I feel like I'm being politely dismissed. This level of service is not acceptable.

1
Date of experience: Dec 15, 2025
Homer Powell
Excellent Service Experience

Hello everyone! Since I began working with the company, I have been very satisfied with the services provided. The team members have been extremely helpful. Special thanks to the onboarding team for their support.

5
Date of experience: Dec 15, 2025
Jackie J.
No Work for Over a Month

Very poor service. I started my freelance contract five weeks ago and still have no assignment, making it impossible to submit timesheets or invoices. The delay is due to the New Client form not being completed by my agency. I've tried to resolve this, but the company is refusing to communicate with me. I strongly recommend looking for another provider.

1
Date of experience: Dec 15, 2025
Domenic
Almost Two Years of Positive Experience

I have been with the company for nearly two years, and it has been a truly pleasant experience. They respond quickly to any inquiries. A big thank you to the team for their support.

5
Date of experience: Dec 15, 2025
Karrie F.
Quick Response

I received a very prompt reply to resolve my query. Thank you for the quick assistance.

5
Date of experience: Dec 15, 2025
Rhiannon W.
Highly Recommended

I would highly recommend this company. My onboarding experience was excellent, the portal is easy to navigate, and the customer service has been outstanding.

5
Date of experience: Dec 12, 2025
Jayne
Happy with Onboarding Support

I am very pleased with my onboarding experience and the support provided. The portal is user-friendly, and all employees I've interacted with have been professional and friendly.

5
Date of experience: Dec 11, 2025
Lily Brooks
Appreciation for Timely Support

I want to express my gratitude for the prompt and thorough information provided. Much appreciated.

5
Date of experience: Dec 11, 2025
Joseph Lewis
Effortless Onboarding Process

The onboarding process was super easy, thanks to the great team.

5
Date of experience: Dec 11, 2025

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