parcelup.com

4.4
4.4 Based on 21 reviews

...

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Average Rating

4.4

/
5

21 Reviews

5 Star
71%
4 Star
14%
3 Star
5%
2 Star
5%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Outstanding gift purchase experience

I purchased a gift for a friend through this platform, and the experience was outstanding. The order arrived quickly, and every interaction with the support team was friendly and informative. It’s a reliable service that I wholeheartedly endorse.

5
Date of experience: Dec 01, 2025
IStoleYourBunny17
Concern regarding my purchase

I have purchased a product for testing, but I have yet to receive it. The product I received was not what I selected, and I suspect this agent sourced it from another supplier without providing proof.

1
Date of experience: Nov 18, 2025
Pamela
The package arrived in perfect condition

The package arrived in perfect condition, and even though it was on the pricier side, it was worth it since I wouldn't have been able to obtain this product otherwise. Definitely worth it! The delivery was also very fast.

5
Date of experience: Nov 15, 2025
Dennis Cook
Quick delivery and superb assistance

I ordered a gift for a friend through this platform, and the experience was fantastic. The delivery was very swift, and every interaction I had with the support team was courteous and helpful. A dependable service that I highly recommend.

5
Date of experience: Nov 15, 2025
TheCraftenRon
Generally good experience

Overall, I would say it was a decent experience. I wish there was a clearer way to calculate the total costs, but I understand that the current method is just how it is. Shipping was very good, and all products were just as described and intact.

4
Date of experience: Nov 10, 2025
Wilfred
Sincere feedback

I am quite satisfied with the fast deliveries, and the items are always in perfect condition. A minor issue is the slow process of money credits via a payment platform, which can be frustrating. I also lost a transfer during a software update.

4
Date of experience: Nov 04, 2025
Annabeth Kelly
Outstanding customer support

The customer service is outstanding. I appreciate the variety of shipping options available. Packages arrive promptly, and the items are well-secured.

5
Date of experience: Nov 03, 2025
Disappointing experience

Update: I appreciate the detailed response. I was unaware that despite the high shipping costs, the delivery would be this slow. There has been no update in over two weeks, and I paid $150 just for shipping. I want my money refunded.

5
Date of experience: Oct 30, 2025
Efficient and speedy service

Efficient and speedy service.

5
Date of experience: Oct 26, 2025
Cindy Bell
Useful for international buyers

This service is beneficial for those who cannot purchase directly due to international shipping restrictions from sellers. However, the process is lengthy, which is why I rate it 4 stars. You must pay first, wait for review, confirm again, and then they purchase. Once the item arrives, they send photos and the shipping cost, which you must pay before they ship. Overall, the customer service team is friendly and helpful, but the shipping costs per order can be high, so it’s better to order more at once.

4
Date of experience: Oct 21, 2025

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