Review Time
I am extremely unhappy with the service I received from Paving UK.
After an initial failed delivery, I was given a new confirmed delivery date for my paving slabs. Based on this, I rearranged a tradesperson to attend and carry out the work.
Unfortunately, the slabs never arrived on the agreed day.
As a result, I had to turn my tradesman away, and I still incurred a charge for their time. This was completely avoidable had the delivery been honoured or properly communicated.
I contacted Paving UK via email to resolve the issue, but I received no response whatsoever.
Very disappointing experience overall — poor communication, unreliable delivery, and a lack of customer service. I would not recommend.
I am extremely unhappy with the service I received from Paving UK.After an initial failed delivery, I was given a new confirmed delivery date for my paving slabs. Based on this, I rearranged a tradesperson to attend and carry out the work.Unfortunately, the slabs never arrived on the agreed day.As a result, I had to turn my tradesman away, and I still incurred a charge for their time. This was completely avoidable had the delivery been honoured or properly communicated.I contacted Paving UK via email to resolve the issue, but I received no response whatsoever.Very disappointing experience overall — poor communication, unreliable delivery, and a lack of customer service. I would not recommend.
Warning stay away from this company I paid £4000 for some paving and asked them to hold it for a couple of weeks till i had space for them I then had a serious car accident and they dropped them anyway with some random person no signature on delivery ticket and I never seen them again when I finally recovered and asked for them there customer service and relations was absolutely horrendous and rude best of it is I had about £400000 worth of works to do on a full site with the same slab so they lost out big time in the long run ……. Just beware as they hand your goods over to strangers and lose your hard earned savings
I order a clearance patio pack, I asked lots of questions before ordering which were answered quickly and efficiently.The delivery was excellent and the slabs brilliant. I unpacked the 30sqm and only 2 were broken! Amazing. Highly recommend, thank you very much Paving UK.
Although the website isn't the clearest and the choice of quantities isn't the best, the product is very good quality, good delivery choice and an easy and pleasant experience overall. Would recommend for all your paving needs.
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