pcbway.com

3.9
3.9 Based on 41 reviews

With more than a decade in the field of PCB prototype and fabrication, PCBWay has been committed to meeting the needs of our customers from different industries in terms of quality, delivery, cost-effectiveness and any other demanding requests. As one of ...

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Average Rating

3.9

/
5

41 Reviews

5 Star
71%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
29%

All Reviews

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spark
acts and feels like a scam company! 2 orders cancelled but no refund ! Other companies have an aut

acts and feels like a scam company! 2 orders cancelled but no refund ! Other companies have an auto refund policy when orders cancelled but this company keeps the money and refers you to sameone called Zoe instead! no replies and chat support service close as soon as you challange them!

1
Date of experience: Feb 09, 2026
Jaime
Fantastic First Experience with the Service

This was my first encounter with the service, where I ordered 5 pieces of a design for my devices. I typically have reservations about ordering from sites outside my country due to concerns about reaching the seller for refunds if needed. However, in this instance, the payment was secured by an independent system, which eased my worries. The quality of the boards was impressively good; I achieved 1.5mm lines without any breaks, and my IC is functioning perfectly. Given that my IC is 3x3mm, I was apprehensive about the soldering process. Thank you for providing such a valuable service! I can't envision completing my design without you, as doing it at home would be nearly impossible. You can rely on them.

5
Date of experience: Jan 07, 2026
Stacy T.
My First Experience with the Service

This was my first experience with the service, where I ordered 5 pieces of a design for my devices. I usually hesitate to order from sites outside my country due to worries about reaching the seller for refunds, but in this case, the payment was guaranteed by an independent system. The quality of the boards was outstanding; I managed to create 1.5mm lines without breaks, and my IC is working well. I was concerned about soldering my 3x3mm IC, but everything went smoothly. Thank you for being there! I can't imagine how I would have completed my design without your support.

5
Date of experience: Jan 02, 2026
Demi R.
Terrible Experience with Poor Communication

This company has been the worst! They claim a 24-hour production time, which I found to be untrue. They constantly provided strange excuses and often ignored my inquiries. My board was stuck on engineering questions without any clear reason. Beware of the representative who kept sending irrelevant questions for confirmation after the board had already passed their checks. They also frequently notified me about their holidays, which seemed to happen all year round!

1
Date of experience: Dec 26, 2025
KhRo45
Deceptive Practices and Poor Service

EDIT: Everything in this company's response is filled with falsehoods, the same deceptive tactics I initially complained about. It's absurd to think they can continue operating their blatant scams in a country with strict laws against corruption. I've ordered PCBs and 3D prints from them multiple times and regretted it after the second order. They delayed my simple two-sided PCBs due to their own mistakes and kept bombarding me with irrelevant questions. The quality of the 3D prints was terrible, printed at excessive temperatures. Recently, I ordered PCBs for upgrading RAM in an old computer, only to find the design on their site was untested and incomplete. They failed to disclose this, and when I reported it, they just continued to lie. They promised to address my concerns but did nothing, jeopardizing future customers who might face the same issues. This operation shows no regard for its paying customers.

1
Date of experience: Dec 22, 2025
Butch Johnson
Highly Recommended for Quality and Support

The service consistently delivers exceptional quality. The boards arrive with clean finishes, precise routing, and dependable performance. Their production times are impressively fast, often exceeding expectations without compromising quality. Their customer support is also remarkable, responding quickly and resolving issues effectively, making the entire process smooth and professional. Highly recommended for anyone seeking reliable manufacturing and a supportive team.

5
Date of experience: Dec 12, 2025
Sr_ZombieKiller_20
Exceptional Customer Service and Quality

They provided me with fifteen high-quality boards and were patient and kind when I mistakenly thought they were faulty, even though it turned out to be my batteries.

5
Date of experience: Dec 11, 2025
Jonathan Fisher
Outstanding Service All Around!

The customer service was incredibly helpful and clear, assisting in finding the components I needed and preparing the boards promptly. They arrived shortly after in excellent condition.

5
Date of experience: Dec 09, 2025
Vic550065
Scammers Alert!

They are scammers! They took my money and never sent me the PCBs. Please avoid purchasing from them.

1
Date of experience: Dec 09, 2025
Robin
Fantastic Experience with the Service

I had a fantastic experience with the service, thanks to the professional support provided. Communication was clear throughout the process, and they were flexible and accommodating when adjustments were necessary.

5
Date of experience: Dec 05, 2025

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Business Details

  • With more than a decade in the field of PCB prototype and fabrication, PCBWay has been committed to meeting the needs of our customers from different industries in terms of quality, delivery, cost-effectiveness and any other demanding requests. As one of the most experienced PCB manufacturers in China, we pride ourselves to be your best business partners as well as good friends in the every aspect of your PCB needs.See more

  • email simon@pcbway.com
  • call +8657185317532
  • language https://www.pcbway.com

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