Review Time
PDN as delivery service sucks. They literally chucked my package in front of my door on the street and left it there. When contacted, they mention they didn’t get ‘delivery instructions’ and then always leave the package in a ‘relatively safe place’; In my case, fully in an open street on the pavement in Rotterdam.I’m surprised delivery instructions needs to be given to understand that buyers expect the service to deliver the package TO THEM. Not their vicinity. The reply I got was to check the safety cameras. For me to access those I need to go to the police to report something stolen. WHYYY?????Tip: if possible, mention don’t use PDN, or mention you expect the delivery service to deliver the package to you.
I ordered a product in September that shipped in October. PDN Express received it on November 4th and last updated the tracking on November 17 ("departed facility"), and since then there has been no movement or communication. My parcel has been stuck for nearly two weeks with no updates. This level of delay and lack of transparency is very concerning. They don't answer phone calls or emails either.
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