peabodynewhomes.co.uk

4.5
4.5 Based on 61 reviews

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Average Rating

4.5

/
5

61 Reviews

5 Star
82%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
8%

All Reviews

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Review Time

Hansol Kim
I would like to say a big thank you to the Peabody New Homes sales team, especially Rosie, Ilona and

I would like to say a big thank you to the Peabody New Homes sales team, especially Rosie, Ilona and Tasnia. They have been consistently helpful, supportive, and responsive throughout our shared ownership purchase.
From the early stages through to completion, they took the time to explain each step clearly and helped us understand the process, which made a real difference. Shared ownership can be a complex journey, and there were some delays along the way, but I understand this can happen due to the nature of the process and the different parties involved.
What I really appreciated was how kindly they communicated updates, kept us informed, and supported us through the whole journey. Thank you again for all your help.

5
Date of experience: Feb 20, 2026
Hansol Kim
Supportive sales team throughout our shared ownership journey

I would like to say a big thank you to the Peabody New Homes sales team, especially Rosie, Ilona and Tasnia. They have been consistently helpful, supportive, and responsive throughout our shared ownership purchase.From the early stages through to completion, they took the time to explain each step clearly and helped us understand the process, which made a real difference. Shared ownership can be a complex journey, and there were some delays along the way, but I understand this can happen due to the nature of the process and the different parties involved.What I really appreciated was how kindly they communicated updates, kept us informed, and supported us through the whole journey. Thank you again for all your help.

5
Date of experience: Feb 20, 2026
Consumer
I am being discriminated against as I…

I am being discriminated against as I have complained thus I’ve also become the target of victimisation by Peabody. They after years favour an upper customer who has placed laminated floor down in full view of a housing manager. The camera proves this. After an ASBO and video footage showing drug dealing the upper customer is still favoured and allowed to keep the wood floors. Wooden floors in an upper dwelling are not allowed by contract for a reason. The upper customer is allowed to have different rights from anyone else in a Peabody contract unfortunately showing Peabody to be ‘discriminatory ‘ and scared to confront the Tenant who illegally obtained the unit by making false claims in her contract of Peabody lease. One rule for one and not for all = Discrimination. I cannot enjoy my property as I have not been able to sleep for THREE YEARS. It’s simple apply your tenancy clauses to all your tenants. Favouring one tenant over another is very expensive in a court of law.

1
Date of experience: Feb 16, 2026
jacee jackson
Shoks was amazing and very helpful-able…

Shoks was amazing and very helpful-able to answer all my questions and I was able to learn more about the SO buying process

5
Date of experience: Feb 06, 2026
SRI LAKSHMI INKOLLU
I called recently,they received the…

I called recently,they received the call very well and explained the property details very well.

5
Date of experience: Feb 05, 2026
Khalid Khan
The staff were very friendly and informative

The staff were very friendly and informative. The offices were very clean and modern, and it was great to speak to them about buying a new home. I would definitely recommend them to others. Kind regards, Mr Khalid Khan FCCA

5
Date of experience: Feb 03, 2026
Abigail has been really helpful…

Abigail has been really helpful throughout the process!

5
Date of experience: Feb 03, 2026
EFSTATHIA
Tasnia was really helpful and she…

Tasnia was really helpful and she explained to us everything about the shared ownership scheme.

5
Date of experience: Jan 31, 2026
Ghaz
Joshua Taylor - Great Service

Joshua Taylor has been a great help throughout the process of viewing the property, choosing a plot, and submitting my offer. He provided all the information in a professional and timely manner. Highly recommended.

5
Date of experience: Jan 30, 2026
Afsana
Great experience with Peabody

Great experience with Peabody. Tasnia, our Sales Executive, did a great job in showing us around and answering all of our questions. We were happy with our visit and look forward to purchasing a shared ownership home through Peabody.

5
Date of experience: Jan 29, 2026

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