Review Time
As a person who is very reliant on glasses I was quite worried about sending my snapped frames off to a company that I’d googled. I needn’t have been. They were returned a few days later, and not only had the hinge been repaired (the other hinge looked like it had been strengthened as well), the arms had also been straightened and it basically feels like a new pair of glasses without the huge cost of complicated lenses and the expense of new frames. I will definitely be using Peep Eyewear again.
I don’t usually use trust pilot but I had to review Peep. I was dubious as I had always used another company (who are no more) and felt a bit nervy about sending glasses in the post but the customer service and turnaround was another level with Peep. So much better than the previous company I was using.
I came across Peep Eyewear whilst looking for some new frames as my favourite reading glasses had snapped in two. I really thought that was the end of them. I gave them a call and spoke to Chris who reassuringly guided me through the whole process. Once they had received my glasses there was a bit of an issue re communication via emails BUT, Chris was ALWAYS available on the other end of the phone when I called keeping me updated with the process and also apologetic for the lack of communication. When my glasses were returned I was pleasantly surprised, they were as good as new! The service at this company is exceptional and there is no doubt that I will definitely be using them again. Thanks Chris and Co.
Just got my glasses back and to see them looking as good as new is a dream come true!My glasses had huge sentimental value to me, and when the metal snapped at the stem hinge I really thought they were gone forever. But a quick email to Peep and they responded that they could fix them. And fix them they did! I’m so very happy with the results. Better than I knew was possible! Thank you, Peep! I won’t hesitate to recommend you to all.
Absolutely brilliant from start to finish, wanted some expensive lenses taken from glasses I no longer wore fitted into some vintage frames I had bought, I had doubts it would work for the cost charged but not only did it work and i now have extra glasses i can wear but they kept me informed on the whole process and got them back to me in half the time I was expecting...amazing
Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better than mine! High quality works - 2 pair of frames bought with the try before you buy with new lenses and coatings, and new lenses fitted to old frames. So nice to find such a company,
I cannot fault Peep Eyewear for their excellent service from my first point of contact to me receiving my fully repaired spectacles and also the supply of a further second pair. The expert help I received from Chris was second to none. I was fully informed throughout the process of what was required and happy to see the result of the repairs which I honestly thought couldn't be repaired. I would recommend Peep Eyewear to anyone who requires any Eyewear requirements.
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Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell.
Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree.
Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.See more
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