Review Time
I had the best experience with Griffin from the Petal and Pup customer service team! He went above and beyond to ensure my refund was processed and my replacement item arrived on time! He was quick to answer and solve my problem. I love my pant set!
I had the best experience with Griffin from the Petal and Pup customer service team! He went above and beyond to ensure my refund was processed and my replacement item arrived on time! He was quick to answer and solve my problem. I love my pant set!
I had a shipping issue with the carrier for some items that I ordered that didn’t arrive at my house. Petal& Pup responded to my email promptly and issued me a full refund. Their customer service team was very friendly and responsive. I was very impressed. I love Petal & Pup clothing and I am happy to know that their team is as wonderful as their brand..
What made my experience so incredibly wonderful, is that recently I ordered the wrong size of 2 beautiful Betina dresses and 2 more items, that the customer service is so kind and work tirelessly to help each and every one of their customers to be so satisfied and I am so very much appreciative for their time! The clothing is so exceptionally great as well! From the quality to the customer service! Thank you so much Petal and Pup! I absolutely love all your clothing you have to offer! Paula W.
I purchased the Lucille maxi dress, very disappointed as it’s 100% polyester and looks so different to the photos online. Feels very cheap and the website advertised 100% rayon. Not happy that I paid $120 for a poly dress made in China. When I left a negative review on their website it was deleted.
I sent a message to Reagan today. As always, she was just THE best help. She makes the company look great. Most companies are happy to see you when you're buying, but customer service for dealing with even the simplest of complications can be maddening! Reagan has answered my questions multiple times and is wonderful. Be sure she knows how much the company values her! Give the girl a raise, for the love of Pete! Kate Clements
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Petal & Pup - the ultimate online fashion destination for affordable, on trend, young women's fashion. Shop dresses, playsuits and more
