Review Time
Would leave this company zero stars if possible. Ignore there fake reviews and lovely pet advert they are a nightmare. I paid the extra £8 for the 3-5 working day delivery and here I am 28 days later with the canvas. The tracking link they sent for DTCS is sketchy at best, I’ve watched the canvas traverse around India at least 3 times. The canvas itself is poor quality and the picture of my dog is not centred correctly. Customer service is very slow, probably a week for them to reply with an automated response. Please stay away from this company it’s not worth the hassle.
Would leave this company zero stars if possible. Ignore there fake reviews and lovely pet advert they are a nightmare. I paid the extra £8 for the 3-5 working day delivery and here I am 28 days later with the canvas. The tracking link they sent for DTCS is sketchy at best, I’ve watched the canvas traverse around India at least 3 times. The canvas itself is poor quality and the picture of my dog is not centred correctly. Customer service is very slow, probably a week for them to reply with an automated response. Please stay away from this company it’s not worth the hassle.
I would give a zero if I could. I have not received my order that was for Christmas. I paid for express shipping, received a couple of texts showing the completed product then nothing. I have emailed them and did not receive a response.
I would give a zero if I could. I have not received my order that was for Christmas. I paid for express shipping, received a couple of texts showing the completed product then nothing. I have emailed them and did not receive a response.
I too spent the extra money to get these rushed. They were not. I had ordered 4 photos and they only sent me 3 to review. When I brought this to their attention it took them many days to even respond and they rushed it and did not get it right. While I received the portraits I ordered they were not done properly. They let you review the photos prior to printing and sending and told them about the problem they ignored my request and sent them anyway so I now have 3 photos with my pets name on them and one without. The customer service is lacking for sure!
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Our artists hand design each order with a picture of your pet. T-shirts, blankets, phone cases, canvases or even socks!
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