Review Time
Buy large tanks with confidence. I was recently in the market for a 180g glass aquarium and had zero luck sourcing one locally. For a reasonable price Pets Warehouse was able to ship the tank via freight to my home and for a little extra I was able to get it delivered inside my home. They palletized the tank with great care and it arrived in perfect condition. The delivery was all done via Fedex freight. It was such a relief not to have to leave the tank in my garage while I arranged local movers to finish installing it. One stop shopping at its best. Truly a professional experience from start to finish. John answered all of my questions quite responsively throughout the process. Couldn't be happier.
Ordered a fish tank cover over two months ago for $109. I was told it would be here in 3 to 7 business days but so far it never came and I never even received the email informing me of a delay. This company is horrible, but nothing will be done until us consumers take legal action. We must stop companies like this from taking our money and not delivering on their promises. I am preparing to create a website to stop people like this from taking advantage of hard-working Americans. I will post another Review soon with information on how you can join this pursuit.
On the two ocassions thst I’ve had to go to your store employees were not knowledgeable about what you carry are not interested in helping and give minimal assistance. You need to employ people that know about pets in general . I asked about a shampoo for dandruff. “ I really don’t think we carry anything for that” as I looked myself I found quite a few shampoos for skin. The reason I asked for help was because I have trouble reading the small print. I asked about a crate and they looked at me like I had two heads. Can you please hire more competent people. I mean I love that we have a pet warehouse it’s convenient but the service at this particular store is sub standard
I have been using these for a year now I wouldn't use any other supplier. If there has been an issue it has been sorted immediately. Easy to contact extremely helpful and nothing is to much hassle for them. I would highly recommend and have done. This is a safe trustworthy company to use. Ian from customer service is brilliant nothing is to much hassle.
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Pet Supplies Stores - Pet Products. Pets Warehouse - 40,000 Online Pet Supplies. Shop Discount Pet Supplies - Long Island Pet Products Pet Supplies Store New York
