Review Time
I placed an order with the expectation of a reliable 3-4 day delivery. However, I found out that the store isn't actually located in Ireland; they merely use a local URL while being based in another country. I had to reach out to the support team twice regarding shipping, and neither time could they provide a tracking number or confirm when my package left the warehouse. My item finally arrived today after two weeks, which is understandable given the holiday season's impact on postal services. While I can't really complain about the delivery considering the situation, I wish there had been a clear indication on the website about their actual location. I would have preferred a local seller. I now have a product I will certainly use in the future, but it was needed by a specific date and time, not the later arrival. I initially chose them thinking they were a local option, and even a longer delivery time would have been acceptable with express service. Overall, I rate it 3 out of 5 stars.
Order from photospecialist.ie thinking the 3/4 day delivery would be effective.Turns out the store not even based in Ireland at all and they just used the .IE URL but is central based is in Holland. I had to reach out to support two times about the shipping neither time were they able to provide me with a tracking number or confirming of package leaving the Wearhouse. My item arrived today after two weeks with Christmas period. So I can't complain on that due how much traffic the Irish and European Postal service is under. But I wish I knew they weren't based in Ireland or had some indication on there website on the header. I would have choose someone locally. I now have a product that I will use for sure in the future. But I needed it for a specific date and time 31st/1st Jan not the 5th sadly .That's why I choose them I said brilliant Irish based even if was around 5/6/7/8 day shopping perfect with express delivery 3/5 stars
I was a bit hesitant to order from Photospecialist due to some negative reviews, especially about delivery problems. But after contacting their customer service, I was impressed by how fast and professional their response was. I placed my order on Tuesday, it was shipped the same day, and I received it in Sweden by Thursday — super smooth!The only small issue was that the package was slightly open when I picked it up, but that’s likely a UPS issue, not Photospecialist. Overall, very happy with my experience and I truly recommend them.
I read lots of the negative reviews beforehand and it seemed like most were issues with the courier, rather than the company itself. Moreover, it seemed like the company made a genuine effort to deal with negative reviews and solve the problems. So, I decided to purchase a Fujifilm lens from Photospecialist and had a very positive experience. Handover to the courier was handled efficiently and the price of the lens—even including the c.€15 delivery—was also very good. Will be very happy to look to Photospecialist again whenever I need new camera equipment, and I'm excited to try my new lens. Thank you for sorting everything with speed and transparency :)
I bought a 29 inch Monitor from Photospecialist and the website say 2 to 3 working days for delivery. its way past that timeline now and still counting and i am yet to receive the order. I specifically bought that product from them going by the time of delivery i was given, i am now behind schedule with the reason why i bought the monitor in the first place. I am utterly dissapointed
YO! Please answer my emails, facebook messenger and calls!I have tried to get into contact with you guys. I got my order list email. I have bought a DJI FPV drone with a lot of gear.. Around 1300 euros in total. It has been more than 7 days and you promised an "get back to you" email within 2 days. I'm waiting for my track and trace email from you.. Or maybe you are going to blow me off as you have been with several of your customers? EVERYONE ELSE READING THIS.. check their facebook page.. its filled up with customers complaining.I didn't know how to get in touch with you since you wouldn't answer my mails and messenges. I'm a goddamn student who have used a large scale of his savings on this drone. Please oh PLEASE answer me.
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Photospecialist is a leading specialist of photographic and video equipment with 40 years of experience. Competitive prices, expert advice and excellent service
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