picturethestars.com

4.7
4.7 Based on 81 reviews

...

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Average Rating

4.7

/
5

81 Reviews

5 Star
86%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
4%

All Reviews

Filter Reviews

Review Time

verov69655
Delivery took longer than anticipated

I chose the advertised 1-2 day delivery service, but after 3 or 4 days, my order is still missing. My emails to the support team have gone unanswered. Overall, this experience has been quite disappointing, and I cannot recommend this service.

5
Date of experience: Jan 06, 2026
Promised 1-2 day delivery but didn't receive it

I was promised 1-2 day delivery since that’s what I paid for. It’s been 3 or 4 days and I still haven't received it. I’ve not received any replies to my emails. Terrible service and I wouldn't suggest it.

1
Date of experience: Jan 06, 2026
ErwCou
Delivery was promised in 1-2 days

I paid for 1-2 day delivery, which was assured, but after 3 or 4 days, my order has yet to arrive. Attempts to reach out via email have gone unanswered. The service has been very disappointing, and I wouldn't recommend it.

5
Date of experience: Jan 05, 2026
Omar
A delightful gift from friends

5
Date of experience: Jan 04, 2026
Lisa Johnson
Such a wonderful gift for people

Such a wonderful gift for people.

5
Date of experience: Jan 04, 2026
Mac_Fyler83
High quality product

I’m really pleased with how it arrived. It was safely packaged and of high quality.

5
Date of experience: Jan 04, 2026
Lizzie Barnes
Outstanding service

Outstanding service.

4
Date of experience: Jan 03, 2026
Louisa B.
A beautiful keepsake of our wedding day

A beautifully crafted digital star map of our wedding day, and it was nice to add a personalized message with it. Delivery was quick and securely packaged. My husband was truly touched by it.

5
Date of experience: Jan 02, 2026
Justin Bernard
A truly wonderful present

5
Date of experience: Jan 02, 2026
Bertha
Terrible experience - no customer support

Terrible experience - the countdown when ordering indicated it would ship the same day if ordered within 5 hours. I’ve emailed, called, and messaged on social media with no response. I paid extra for next working day delivery, and it still hasn't shipped after 3 days. Very upsetting as this was for a special gift, and now it may not arrive on time.

1
Date of experience: Dec 31, 2025

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