Review Time
From Jim Williams Trucking, LLC We have had nothing but trouble for 4 years with this company!!! Pie Insurance is a JOKE!!!!! Have tried to email/call (left voice mail) my broker/agent no contact back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is NOT a request THIS IS A DEMAND!!!!!!!!! Pie Insurance WILL NO LONGER CHARGE CARD ENDING IN XXXX1791 Under James Williams or I WILL CONTACT OUR LAWYER!!!!!!! YOU ARE ON NOTICE!!!! EMAIL CONFIRMED!!!!!!! Again I called on 2/16/2-26, talked to Shine Escalon in customer service (THAT IS A JOKE!!!!!) TO CANCELED, she asked for a request for payroll change, to which I responded "0" income reported!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Do you need time, yes I record every conversation as YOU ALL DO!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pie Insurance is NOT "Insurance as easy as Pie" per your recording. As a paying customer of 4 years I would expect better customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will put this all out on social email, as of today!!!!!!!!!!!!!!!!!!!!!!! expect better customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will put this all out on social email, as of today!!!!!!!!!!!!!!!!!!!!!!! You all have been a terrible support for our small business!!!!!! From the very first year we paid you.
From Jim Williams Trucking, LLC We have had nothing but trouble for 4 years with this company!!! Pie Insurance is a JOKE!!!!! Have tried to email/call (left voice mail) my broker/agent no contact back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is NOT a request THIS IS A DEMAND!!!!!!!!! Pie Insurance WILL NO LONGER CHARGE CARD ENDING IN XXXX1791 Under James Williams or I WILL CONTACT OUR LAWYER!!!!!!! YOU ARE ON NOTICE!!!! EMAIL CONFIRMED!!!!!!! Again I called on 2/16/2-26, talked to Shine Escalon in customer service (THAT IS A JOKE!!!!!) TO CANCELED, she asked for a request for payroll change, to which I responded "0" income reported!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Do you need time, yes I record every conversation as YOU ALL DO!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pie Insurance is NOT "Insurance as easy as Pie" per your recording. As a paying customer of 4 years I would expect better customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will put this all out on social email, as of today!!!!!!!!!!!!!!!!!!!!!!! expect better customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will put this all out on social email, as of today!!!!!!!!!!!!!!!!!!!!!!! You all have been a terrible support for our small business!!!!!! From the very first year we paid you.
Pie insurance is the absolute worst. They are unprofessional rude and do not care about their customers. I've been trying for 2 weeks to get a hold of someone in customer service to no avail. I've asked repeatedly for an email a phone call anything no communication at all.
Poor service. My vehicle has been ready at the body shop for over a week, but the insurer has not issued payment despite repeated assurances from the adjuster. Very disappointed with the lack of follow-through. I have been without a car getting rides for a month. I do not recommend this insurance.
Pie insurance are liars ITS NOT ESASY AS PIE IS BULL ITS HARD AS HELL. PAY BY PAY WEEKLY IS A LIE. They said I was paying weekly every payroll and At the end of 1year I owe?12,000 +$ DO NOT CET YOUR INSURANCE FROM PIE.They are really BAD
DON'T ever and I mean ever go with this shitty insurance company. They had harassed us for two years wanting a thousand dollars. Long after we gave a notice of cancellation they kept taking hundreds out of our accounts every month until we cancelled our cards. Now they've threatened us with a law firm. We gave them the information they required to prove we had another insurance company and they're STILL, trying to claim a thousand dollars that they tried to auto steal out of our account last year when they didn't even have authorization to auto draft. We're going to have to get a lawyer and be in a fight with these bastards for years they are the most lowlife insurance company I've ever seen. From reading the reviews I can see that this is a common theme with them I'll be looking for whatever fraud division I can turn them over to.
Got workers comp for my first employee who didnt even last long enough to get him on payroll... paid the premium for the whole year.. cancelled and they send this Zoom Audit company and unnecessarily rude Jonna Pradros to threaten me if i dont give them all of my financials immediately. trying to raise the premium after the policy ends is a shady insurance practice. I just spent half of yesterday getting her enough info to prove the situation beyond doubt. 12 month of bank records. she emailed me at 8:30 am that she wants 4 check copies and at 9:17 i get a email from my insurance guy. they say im not cooperating. Dont use PIE.
Absolutely Terrible CompanyPie Workers’ Compensation is a complete disaster. Their customer service is nonexistent, and once they take your money, good luck getting any response back. I’ve been trying to get a refund and they simply ignore emails, calls, and follow-ups. Total silence.Their premiums are ridiculously high, and when there’s a problem, they disappear. This company clearly doesn’t care about small businesses or customers once they’ve collected payment. It feels borderline unethical how they operate.If you value your time, money, or sanity, stay far away from Pie Insurance. There are plenty of better, more professional options out there.
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