pills2u.co.uk

4.8
4.8 Based on 20 reviews

Welcome to Pills2U, an online pharmacy based in Solihull, proudly serving customers across the UK. Our skilled pharmacists and healthcare professionals provide high-quality, accessible pharmaceutical care tailored to your unique needs. At Pills2U, we rec...

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Average Rating

4.8

/
5

20 Reviews

5 Star
90%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Newt
Excellent service and effective medication

The service is outstanding, and the medication is working well, thank you.

5
Date of experience: Jan 15, 2026
Dani Ross
Consistently helpful and efficient

From the very beginning, I have found them to be supportive and efficient. They respond quickly to any queries, and my monthly orders arrive on time. I wouldn’t consider going elsewhere for my needs.

5
Date of experience: Jan 15, 2026
Randi Wright
Smooth transition from prior provider

The transition from my previous provider was remarkably simple. The forms were easy to fill out, and the instructions for recording weight readings were clear, complemented by a helpful call from a representative to confirm details. Once my order was approved, it was promptly dispatched to me, arriving securely packaged in a protective pouch via postal service.

5
Date of experience: Jan 14, 2026
Deanna Sanders
Quick and helpful responses on WhatsApp

I received prompt and helpful assistance for troubleshooting issues via WhatsApp, much better than other companies I've dealt with.

5
Date of experience: Jan 14, 2026
ML24
Outstanding customer service

They were very helpful during my transition from another retailer, ensuring that I could order easily. Their communication is top-notch. The only minor drawback is having to send pictures with each reorder, which is a bit tedious. However, I highly recommend them for their faultless service.

5
Date of experience: Jan 14, 2026
Jacqui Powell
Terrible customer service experience

I had a terrible experience with customer care. My order was significantly delayed due to a sorting error, and I was informed that I couldn't use the product because of temperature issues. My requests for a replacement and returning the faulty item were declined. I was told to wait for a claim process with the courier, which has taken over eight weeks with no updates. When I followed up, the responses were condescending. The medication is quite costly, and it’s unfair that I was left with a substandard product. This company has a responsibility to its customers that they are not meeting. I strongly advise against using their service.

1
Date of experience: Jan 13, 2026
Cooper F.
Smooth transition from previous provider

The transition from my previous provider was seamless. The forms were easy to complete, and I received good guidance for weight readings, including a call to verify details. Once approved, my order was promptly dispatched, well-packaged and safe.

5
Date of experience: Jan 12, 2026
davuto
Highly recommended for quick service

I highly recommend them. They always process orders quickly and offer the best prices. They accommodate requests for specific delivery days, making my experience fantastic and supportive.

5
Date of experience: Jan 09, 2026
Lyndsay Reed
Very positive experience with the online pharmacy

I had a very positive experience with this online pharmacy. The ordering process was easy, the website user-friendly, and delivery was quick and discreet. Everything arrived well-packaged and as described. Customer service was professional and helpful when I had questions. Their prices are competitive with other pharmacies in the area. I would definitely use this service again and recommend it to others.

5
Date of experience: Jan 07, 2026
Masterlexus49
Always available and supportive

They have been incredibly helpful and always available to answer any questions throughout my journey.

5
Date of experience: Dec 15, 2025

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Business Details

  • Welcome to Pills2U, an online pharmacy based in Solihull, proudly serving customers across the UK. Our skilled pharmacists and healthcare professionals provide high-quality, accessible pharmaceutical care tailored to your unique needs.

    At Pills2U, we recognise that personalised care is the cornerstone of effective healthcare. We take the time to understand each patient’s health concerns and goals, ensuring that our services support your journey toward better health and well-being. Whether you need guidance on specific treatments or general health advice, our pharmacists are here to provide you with trusted, professional care.

    Pills2U is a leading online Pharmacy providing a safe and convenient way to access prescription treatments. With expert care and fast UK delivery, we make healthcare simple.

    Expert treatment from licensed prescribers
    Fast UK delivery, including next-day options
    Secure and discreet serviceSee more

  • email hello@pills2u.co.uk
  • call 01213922497
  • language https://pills2u.co.uk

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