doctorondemand.com

1.3
1.3 Based on 221 reviews

The content on our page is made available for educational purposes only, and is not to be used for medical advice, diagnosis or treatment. To get a medical diagnosis of your condition, connect with a Doctor On Demand physician or your doctor. All conte......

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

221 Reviews

5 Star
5%
4 Star
0%
3 Star
0%
2 Star
4%
1 Star
91%

All Reviews

Filter Reviews

Review Time

Taran Hughes
Steer clear of this service.

Avoid this service and save your money. The doctor I interacted with was unprofessional and appeared irritated by my presence during the appointment. The consultation, if it can even be called that, lasted no more than 2 minutes. I received no valuable information, and after consenting to payment, I was left without assistance as the call abruptly ended. When I asked for a refund, I was told nothing could be done and that the appointment was deemed "appropriate." This platform is a total scam. I regret not checking the reviews beforehand.

1
Date of experience: Jan 13, 2026
Wanda Hughes
A disappointing experience focused on data collection.

My booking experience was frustrating and felt like a data collection effort. The doctor joined and left without any explanation or apology. This isn’t the early 2000s where apps are new; they tried to claim it was a connection issue. The virtual assistant was efficient at collecting my data, but the non-live chat kept failing. It’s all a deception.

1
Date of experience: Jan 10, 2026
Elliot Lewis
Avoid this service at all costs.

Avoid this service entirely. I had to pay $100 upfront per visit without being informed that this wouldn’t cover the full cost. These appointments were only for prescription refills, which they require monthly. Essentially, I was paying $100 each month just to refill a prescription. The visits were under 5 minutes, and they dispense prescriptions too readily. Now, I’ve been told I owe $2,365.30 for each appointment without any clear explanation. I’ve had to call multiple numbers just to get answers. I’m truly horrified.

1
Date of experience: Jan 08, 2026
Wilhelm
Disconnected after a short wait, lost my appointment.

I scheduled an appointment weeks in advance. On the day, I joined the call, and just as the therapist was logging in, we got disconnected. I tried to reconnect, but it showed the appointment was completed. When I called customer service, they said there was nothing they could do. I didn’t receive any message or apology for the cancellation. This is ridiculous; I waited a month for this appointment only to have it canceled and find customer service unhelpful!

1
Date of experience: Jan 06, 2026
GB82
This service is a complete rip-off.

I want to express my strong dissatisfaction with a recent experience using this service, which I cannot recommend. I tried to join a scheduled doctor's visit but was locked out. Despite this, my card was charged. When I sought help online, I got an unhelpful automated response. A phone call to a representative revealed no technical issues on their end, and I was charged a $30 late fee. This shows a poor standard of customer service and a lack of concern for client experience. Furthermore, a representative promised a refund that was never honored. Overall, being charged for a service I couldn’t access and the lack of support leads me to believe this company offers terrible service. I strongly advise against using their services to avoid being ripped off.

1
Date of experience: Jan 05, 2026
Flint Rogers
Avoid this service and save your money.

Avoid this service and save your money. The doctor I met was unkind and made me feel like I was an inconvenience. The "appointment" lasted only 2 minutes at most. I received no useful information, and after they took my payment, there was no assistance provided at all, and the call ended abruptly. When I sought a refund, I was told nothing could be done and that the appointment was considered "appropriate." This platform is a COMPLETE SCAM. I wish I had read the reviews before signing up.

1
Date of experience: Jan 01, 2026
Randall Powell
One of the worst healthcare experiences I've had.

This was unequivocally one of the worst healthcare experiences I’ve encountered. The provider was unhelpful, dismissive, and clearly uninterested in listening or providing care. I felt rushed, interrupted, and left without any solutions or guidance. The entire interaction felt like a mere checkbox exercise rather than a true medical appointment. There was no empathy or effort to understand my concerns, and no meaningful advice or treatment was offered. If I wanted to feel ignored and frustrated, I could have saved my money and stayed home. For a service that claims to offer convenience and quality care, this was a massive letdown. I would not recommend this service to anyone seeking genuine medical support.

1
Date of experience: Dec 30, 2025
Rose
Lack of knowledge and care.

After consulting a chemist, I sought help from this service, feeling desperate. The doctor was utterly unhelpful, advising me to go to the chemist for over-the-counter medication. The next day, a different doctor prescribed me antibiotics immediately. The lack of knowledge and care from this service’s doctors was extremely concerning.

1
Date of experience: Dec 16, 2025
Worth every penny.

I had a fantastic experience. There was no wait, I received my medical certificate, and the doctor listened attentively. Worth every penny.

5
Date of experience: Dec 12, 2025
Stanter
Upfront charge with no service provided.

This service charges $65 upfront. If they fail to provide a service, that money is lost, which they DID. Don't fall for the scam. They cannot provide referrals or proper medical care. BEWARE.

1
Date of experience: Dec 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The content on our page is made available for educational purposes only, and is not to be used for medical advice, diagnosis or treatment. To get a medical diagnosis of your condition, connect with a Doctor On Demand physician or your doctor. All conte...

  • language https://doctorondemand.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More