Review Time
I recently ordered 6 silver proof coins (Morgan, Peace, and Silver Eagle -- 2 of each on PF69 or PF70. After about 2 weeks, the price of silver went up and they cancelled 1 coin. They then shipped 2 coins, and then told me the other 3 coins were delayed. Oddly, they listed the 5 remaining coins as shipped via USPS, which made it impossible for me to complain to eBay as they thought all had been received, and no return was allowed -- even though 4 coins never arrived. By then silver had gone up by $30 an ounce and I was told 3 of my remaining coins were "in the queue" to be shipped in the coming months. WTF! I asked PayPal for my $ back. And then silver dropped $45 and ounce... and suddenly they contacted me and told me all 5 coins were now available and could now ship 2nd Day Air. I told them no thank you!! IMHO, Pinehurst Coin Company is a criminal organization!
I purchased 60 BU random year silver Eagles for $2,831.04. There were other companies within $20 of that total price for 60 BU random year silver eagles. Then, after the spot price of silver increased that day and the next, they canceled the order refunded my money and relisted the silver eagles at a higher price. They then told me it was a pricing error eventhough I purchased them from a large competitor of theirs the next day after silver went up for $2,881.59. The only error was that silver went up and demand went up so they wanted a larger premium. After calling them, they tried to say oh well you should have known the price wasnt right because that price was below spot which was a lie and easy to calculate. $2831.04 divided by 60 is $47.184 per ounce which is clearly over spot of $44. When they finally admitted it wasn't below spot because simple math is hard to deny, they basically said oh well tough luck.
The facts are this: On E-bay I find a great deal online through Pinehurst Coins. I made the purchase of nearly $2,000 on my credit card, along with a second purchase. I guess when Pinehurst realized the price was lower than they liked; they canceled my order without warning and stipulated it was a technical issue and they didn't have them in stock. That's odd, as I see through Wal-mart, which they sell though too, they state technical issues. Seems to me they will lie about this, to avoid fees and inconvenience the buyer, me and sure they apologize, and shift blame on technical factors, and then leave me some copy and pasted response after they messed me up. In the past they were great, but with the deception, and in no way do they wish to compensate me for any troubles caused. They say how they are sorry and want to make it right, but only rectify it by telling of a discount on a future order(s). I don't think so, you've lost my business for sure.Great! But it doesn't help with them not honoring the sale or offering a substitute, just poor business practices, as there customer relations is going South in my honest assessment of their tactics with a good deal is too good, you will most likely get what I got of an excuse. Be very careful when dealing with this unethical Pinehurst Coin store. One can see hints of their unethical behavior in other reviews all over the web.
Here's the facts, Pinehurst coin, has posted to sell 10 oz Silver bars at a good price and me and others ordered and a few days they cancelled!!! We ordered in Good faith!! If a honest seller offer a equal replacement? BUT NO. I and others sent the in Walmart messages and they wrote it's was a Walmart mistake B/S! You posted you listing in Walmart the cost and blame Walmart, that's not true, on my order you wrote Out stock no it was not out of stock. So a few days ago 5/7 & 5/8 for 2 10-1 oz silver coins, and it's still in processing and they are waiting for Walmart to cancel as Walmart puts a time limit on their sellers to ship orders. But Pinehurst Coins is being dishonest seller now, maybe since A-Mark owns them as known to be a poor company. My point is we buy in Good Faith and then they make up a reason why not to honor orders.. 100's of orders cancelled or not shipped.... Just BAD SELLER.
Dear Pinehurst Coins...Wanted to let you know that I am not happy about my purchase: Order number 26-12199-54880. Your company advertised and sold these coins as "BU". The coins I received were not as advertised....they are tarnished and dis-colored in the center of the coins ever so slightly. I will not be purchasing from your company again.I am a coin/gold/silver collector and enthusiast for over 50 years and I am very particular about my collection. 26-12199-54880.
Bought a few slivers coins from pinehurst online at an amazing price. After pinehurst realized the price was too good, they canceled my order without warning. They blamed the reduced price on a “technical” issue. Very immoral and unethical business practices.
What a PITA to order on EBay. Read more>I pre-ordered 2023 ms 70 first day gold eagles on eBay in Dec and it said, “will ship in January.” So, I knew it would ship in January, not when I bought it in Dec. I had to go through this and that and several steps…crazy steps on eBay that I never had to do before! Then, my credit card refused to allow the transaction! I went through PayPal and they refused the transaction! I ended up splitting the cost between debit card and credit card and it finally went through! What a PITA! I never bought off their website before, and only on eBay, which I’ll never do again! If I order next time, I’ll order in stock on their actual website and then let everyone know how long did it take to ship after I paid!
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