pingplayers.com

5
5 Based on 240 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

5

/
5

240 Reviews

5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Filtered Reviews

Filter Reviews

Review Time

wesley garrison
Francis the Goat in customer service. Ping players pretyy good too

This dude Francis started helping me out within 2 minutes of me stating my problem probably quicker like 30 seconds. but awesome dude great communication and very friendly.

5
Date of experience: Sep 27, 2025
Eshie Selerio
My experience with PingPlayers support…

My experience with PingPlayers support has been commendable. Nicole assisted me throughout the process and was very responsive, accommodating, and clear in addressing my concerns. She helped me clarify the guides, which made everything much easier to understand and follow. Her assistance made the process straightforward and less stressful, and I appreciate the effort she put into ensuring my issues were resolved efficiently. The overall level of service was satisfactory, and I look forward to seeing more from PingPlayers and continuing to experience the same level of support in the future.

5
Date of experience: Sep 27, 2025
Jio Santillan
PingPlayers number 1

Fast response from the admins, and very accommodating as well. We didn’t encounter a single problem during our one-month server rental for Icarus. The AI support was also really helpful. The dashboard is user-friendly, and setting up the server was very easy. All in all, it’s great server hosting for the price. This will be my number one go-to server hosting, and I hope they will add more games in the future

5
Date of experience: Sep 27, 2025
Finn Radloff
Amazing very supportive staff and…

Amazing very supportive staff and stable servers.Easily to modify which is wonderfulDo wish they had AU servers though

5
Date of experience: Sep 26, 2025
Liam hall-Cambridge
Amazing customer service

Nicole was super helpful shown me how to change the setting and even went the extra mile and asked if I wanted her to do it for me, everything was done super fast and efficient this kind of customer service is very rare these days so I super impressed can’t wait to try my very own server and have that support from there team

5
Date of experience: Sep 26, 2025
Gabriel Simard-Trudel
francis done well gg

5
Date of experience: Sep 26, 2025
itzswiftY
Top Tier Support

Purchased a server for 180 days which was very cheap and easy to setup. Always online when I need support very friendly and quick to resolve any issues that I run into. Would highly recommend this company 5/5

5
Date of experience: Sep 25, 2025
Leo Davies
Great customer service

I did originally have a 1 star review, however ping players noticed my review and within just a few hours all my problems I couldn't figure out were helped. While there were still the problems to begin with, I am very pleased with how well the help I was provided worked.

4
Date of experience: Sep 25, 2025
Corey Brown
Had an issue with my 7 days to die…

Had an issue with my 7 days to die server. Clicked up the chat and got Francis who patiently listened to my ranting and brain stormed with me on fixing the issue at hand until it was ultimately fixed with no further issues. I could not ask for better customer service in a quick and timely manner.

5
Date of experience: Sep 22, 2025
Trey
Thanks Francis!

I am new to this experience and Francis helped me navigate the issues I was having and helped get my server up and running.He was courteous and professional and it was very much appreciated!

5
Date of experience: Sep 22, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More