Review Time
My experience with PingPlayers support has been commendable. Nicole assisted me throughout the process and was very responsive, accommodating, and clear in addressing my concerns. She helped me clarify the guides, which made everything much easier to understand and follow. Her assistance made the process straightforward and less stressful, and I appreciate the effort she put into ensuring my issues were resolved efficiently. The overall level of service was satisfactory, and I look forward to seeing more from PingPlayers and continuing to experience the same level of support in the future.
Fast response from the admins, and very accommodating as well. We didn’t encounter a single problem during our one-month server rental for Icarus. The AI support was also really helpful. The dashboard is user-friendly, and setting up the server was very easy. All in all, it’s great server hosting for the price. This will be my number one go-to server hosting, and I hope they will add more games in the future
Nicole was super helpful shown me how to change the setting and even went the extra mile and asked if I wanted her to do it for me, everything was done super fast and efficient this kind of customer service is very rare these days so I super impressed can’t wait to try my very own server and have that support from there team
I did originally have a 1 star review, however ping players noticed my review and within just a few hours all my problems I couldn't figure out were helped. While there were still the problems to begin with, I am very pleased with how well the help I was provided worked.
Had an issue with my 7 days to die server. Clicked up the chat and got Francis who patiently listened to my ranting and brain stormed with me on fixing the issue at hand until it was ultimately fixed with no further issues. I could not ask for better customer service in a quick and timely manner.
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