pingplayers.com

5
5 Based on 240 reviews

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Average Rating

5

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5

240 Reviews

5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
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Marcus Blancas
I had a problem with my server since it was for PC in Terraria, I contacted They helped me and were

I had a problem with my server since it was for PC in Terraria, I contacted They helped me and were very kind. Francis M
He was very kind and patient, excellent service. I will be recommending these servers to my friends. 10/10

5
Date of experience: Mar 02, 2026
william bennett
Servers are cheap and easy to set up. If you have any problems the customer service is quick and hel

Servers are cheap and easy to set up. If you have any problems the customer service is quick and helpful. I also wanted to take the time to shoutout German of customer service for his timely responses and knowledge! Thank You for all the help!

5
Date of experience: Feb 20, 2026
John Nader
I had a server issue and Francis from the customer service team worked diligently, with clear commun

I had a server issue and Francis from the customer service team worked diligently, with clear communication, and quick responses till it was resolved. It wasn't any easy fix due to a game versioning mismatch but he got it done!!!! A+

5
Date of experience: Feb 15, 2026
Jerrold Mendez
Hello, it has really been a big help to our server to reach customer service, who solved our questio

Hello, it has really been a big help to our server to reach customer service, who solved our questions and problems that we didn’t know how to handle. Sir Francis answered all of them with action. I have great respect for Sir Francis what a great dude. Thank you.

5
Date of experience: Feb 12, 2026
Zak Cates
Both Lautaro and Nicole, the employees who helped me, were great at figuring out what I needed and t

Both Lautaro and Nicole, the employees who helped me, were great at figuring out what I needed and tried multiple ways to get the problem fixed. They worked hard to get things done despite there being some difficulties and complications.

5
Date of experience: Feb 07, 2026
Braden Wright
Impressive support and expertise from the agents

The rapid response from the agents and their expertise regarding the games I’m learning to manage servers for has been outstanding! The representative was extremely helpful and swiftly addressed my server's boot loop issue, providing a clear explanation on how to resolve it. I truly appreciate the assistance!

5
Date of experience: Jan 04, 2026
Harvey Morris
An outstanding and affordable server hosting option

This service stands out as one of the most cost-effective and professional server hosts available. The exceptional team, particularly a representative, consistently impresses me! I highly recommend it!

5
Date of experience: Dec 23, 2025
Nicki
Exceptional support from the representative!

The representative was incredibly helpful in reviewing the server's logs and assisting us in pinpointing the memory issue. We managed to resolve it, and fingers crossed, everything is running smoothly now! They also provided annotated screenshots to guide me through the necessary steps. A perfect 10/10 experience with tech support!

5
Date of experience: Dec 11, 2025
Very satisfied with the service

I'm really pleased with the service. Setting up my game server was straightforward, and I found everything easily. The customer support team was fantastic; they understood my questions and provided alternative options. They were quick to respond, and the representative was exceptionally helpful. I couldn't ask for more.

5
Date of experience: Dec 01, 2025
TigerBlackBelt26
Cost-effective, quick, and responsive support.

Cost-effective, quick, and responsive support. I’ve experimented with various game server hosting providers in the past. I utilized their services for Project Zomboid, DAYZ, Space Engineers, Empyrion, SCUM, and more. While some options are expensive and others affordable, the performance often falls short—especially with higher player counts. Typically, prices increase with better hardware, meaning that if you want speed, you must invest more. The most frustrating aspect of many hosts is their customer support. You often have to wait for email responses that can leave your game server offline for several hours or even a full day. One particular host doesn’t even offer customer support, forcing users to depend on community chats on platforms like Discord for assistance, and they can even restrict access to your save files, preventing migration to another host. I then came across a service through an advertisement and decided to give it a try. The rental fees are very reasonable, and the performance is significantly improved due to robust hardware configurations. My players experienced no lag or connection issues. All save files are easily accessible via FTP, allowing transfers to your own device whenever needed. The highlight: customer support is quick and real-time. I mistakenly entered an invalid email for my account credentials and went ahead with the server rental. The next day, I found myself unable to log in—my credentials were incorrect. Fortunately, the service has a customer support chat. And the best part: you’re communicating with a real person, not a chatbot. A support representative assisted me right away. I explained my situation, and in under 10 minutes, I regained access to my account and resolved the issue. No waiting for emails or slow ticket resolutions. They address problems right away. So far, we haven’t encountered any server issues. Game updates are timely, and the ping/latency for players is minimal. We are very pleased with the server performance, even with a large number of players. I have finally found the ideal host for my future game servers. Whether for a community server or a revenue-generating one, you will not regret choosing this hosting service. Thank you to the team.

5
Date of experience: Dec 01, 2025

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