platinumcarsalesltd.co.uk

4.7
4.7 Based on 46 reviews

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Average Rating

4.7

/
5

46 Reviews

5 Star
94%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
6%

All Reviews

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Review Time

Dom Baker
An Incredible Experience with Our Van Purchase

My partner purchased a van over a year ago and immediately fell in love with it. With five children, I needed a larger vehicle and found the same model but with seven seats, which was perfect for our needs. We were made to feel very welcome and received excellent care. The support team was attentive and resolved a minor issue promptly, showcasing their exceptional aftercare. Without a doubt, this will always be our first choice for any future needs.

5
Date of experience: Dec 09, 2025
Denise Cooper
CAUTION! AVOID THIS PLACE!

CAUTION!! AVOID THIS PLACE! I purchased a car a year ago, and now I need to buy another one. I was sold a faulty vehicle with numerous problems. I've already spent hundreds on repairs this year. A mechanic advised me to return it and demand a refund. Absolutely unacceptable! When I called to voice my concerns, they hung up on me. Please, don't repeat my mistake! This is just the tip of the iceberg!

1
Date of experience: Dec 09, 2025
Miriam Brooks
My partner purchased a van over a year ago...

My partner purchased a van over a year ago and instantly fell in love with it. With five children, I needed a larger vehicle and found the same van with seven seats, which was perfect for my needs. We were made to feel welcomed and taken care of very well; it was an entertaining experience. I had a minor issue, but it was addressed immediately, as the aftercare is exceptional. Clearly, this will always be our first choice for any future needs.

5
Date of experience: Nov 29, 2025
Iris Reed
Truly outstanding service

Truly outstanding service. Very professional. They handled everything for my new car. I couldn't be happier with it. Highly recommend this dealership!

5
Date of experience: Nov 29, 2025
Strongly recommended

We found our car online, reached out, and received a quick response. There was a wide selection when we visited, and no pressure from the sales staff, which was a definite plus! The car is wonderful, drives like a dream, and I’m incredibly happy with it! Thank you for a hassle-free purchase.

5
Date of experience: Nov 26, 2025
Quentin Carter
Thrilled with my dream Jaguar...

I'm thrilled with my dream Jaguar. The representative was fantastic and went above and beyond to help me get the car as soon as I saw it. I was interested in two cars, one pricier than the other, but I fell in love with the more affordable option, and they didn't pressure me to choose the more expensive one. They arranged my financing and even saved me some money. Amazing dealership; I will definitely return for my next vehicle purchase. They have some beautiful cars!

5
Date of experience: Nov 24, 2025
Imelda Walker
Fantastic experience

My spouse and I visited the showroom after spotting a car online that caught our interest. From my spouse viewing it first to returning together later in the day, the service was exceptional. There was no pressure to buy or constant following around the showroom, which made us feel at ease right away. The staff are friendly and genuinely helpful, not pushy salespeople. We left with our perfect car, which was so clean it looked brand new. If you're searching for your next vehicle, this is the place to go! Thank you all for the excellent service!

5
Date of experience: Nov 13, 2025
Jacinta Reed
Welcoming staff

I stopped in for a quick look, and the staff were friendly, allowing me to browse the cars without being pushy like many other dealers. They answered all my questions and made the sale quick, smooth, and stress-free. Plus, they serve a great latte!

5
Date of experience: Nov 08, 2025
Dickon Price
Just bought a Range Rover Evoque...

I recently bought a Range Rover Evoque from a representative at the dealership, and the entire experience was fantastic from beginning to end. Thank you for ensuring everything was ready before we left with the car—nothing was too much trouble! You even went the extra mile to arrange my private plates before we drove off, which was a lovely gesture. Both my partner and I felt comfortable and happy throughout the process. Communication was excellent, and we were kept informed at every step. When I suspected an issue with the wheel, they encouraged me to bring it in for a check; it turned out to be just the new brakes settling in. It's rare to find a dealership that is this honest, helpful, and easy to work with. Highly recommended for anyone seeking a reliable dealership and a smooth, stress-free buying experience!

5
Date of experience: Oct 30, 2025
Neon_Strixezsz77
Acquired our Range Rover from the team...

We acquired our Range Rover from the team, and they went above and beyond for us. Everything was straightforward and hassle-free, and they addressed any requests we had for our peace of mind without any issues.

5
Date of experience: Oct 30, 2025

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