Name: ploom.pt
Telephone: 800200276
Rating: 4.2

Carlile Parker Guest

Extremely disappointing smoking device

This is by far the worst smoking device I've ever tried. It causes a burning sensation in my throat, and the smoking sticks don't heat properly, making me inhale the unpleasant burn directly from the tube. The company is unwilling to offer even a partial refund on the price I paid.

Date of experience: Dec 07, 2025

Gwyneth Johnson Guest

2 months ago

Extremely disappointing device for smoking

This is the worst smoking device I've ever used. It causes a burning sensation in my throat. The smoking sticks don't heat properly, resulting in inhaling the burning from inside the tube. The company is unwilling to refund even 50% of the amount I paid.

Date of experience: Dec 07, 2025

Drew Hughes Guest

3 months ago

Ploom X review

The device functions well, and the sticks have a delightful taste. There were previous issues with sticks breaking inside the machine, but I believe improvements have been made. The customer support is commendable.