polene-paris.com

2.3
2.3 Based on 208 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.3

/
5

208 Reviews

5 Star
26%
4 Star
6%
3 Star
2%
2 Star
5%
1 Star
61%

Filtered Reviews

Filter Reviews

Review Time

Coloman Fisher
Happy with Polene bags

Never had any problems ordering from Polene. I have two lovely bags, they’re so unique and quality is perfect! Really very happy with my purchase. I think this brand will go really high in the future!

5
Date of experience: Apr 24, 2024
Valentine Smith
Quality product and excellent service

Quality product and excellent service

5
Date of experience: Apr 24, 2024
Janet Adams
The order and delivery was smooth and…

The order and delivery was smooth and perfectly executed, precautionary measures regarding payment security are much appreciated! Communication with the team was timely and professional. Both bags came in perfect condition, leather is premium quality and their shape is incredible. I wasn’t aware of how small exactly numéro un micro is, so it turns out that the phone will not fit, but that is entirely on me since the dimensions are clearly stated on the website. Numéro dix is perfect size and it is absolutely gorgeous.

5
Date of experience: Apr 24, 2024
CC89
Beautiful bag

Beautiful bag! And quick delivery from France to Belgium.

5
Date of experience: Apr 16, 2024
Carole Harris
I received my bag after 2 days

I received my bag after 2 days! The bag is perfect,soooo beautiful I just can’t describe it! Well done to polene,it is now one of my favorites brand!!!

5
Date of experience: Apr 09, 2024
MllLilou45
J’adore mon sac !

J’adore mon sac !

5
Date of experience: Apr 09, 2024
Amazing bag

I got the Un nano bag in trio camel and it’s the cutest bag ever! The quality is amazing and the size is perfect. I love it! Will definitely buy more designs 😍

5
Date of experience: Apr 09, 2024
Amelia Kelly
Everyones a fraud risk

Placed an order and the next day they asked me for a copy of my ID to douse fraud risk. I don't know where these companies get off on collecting personal information, there's absolutely no need to ask for my passport.

2
Date of experience: Apr 08, 2024
Robin Kelly
Bad brand. Bad quality. Bad customer experience. DO NOT BUY

Actually, they don’t even deserve this one star. There is defect with the bag. When pulling the zip for the first time, it snapped! How can this happen to a so called premium leather material bag. Asked for return, partner with lousy delivery partner which keep saying they don’t do return service. Wrote email for 3 weeks and online chat, no one bothers. “We remain at your disposal” what a lovely tag in your email but you don’t even reply. You mean to dispose your bag??? Bad brand. Bad quality. Bad customer experience. DO NOT BUY

1
Date of experience: Apr 08, 2024
Danicu0190
The website Polene Netherlands is a…

The website Polene Netherlands is a scam! Unbelievable that a company like Polene doesn’t take action on these websites!!!

1
Date of experience: Apr 03, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More