pooltown1.com

4.7
4.7 Based on 140 reviews

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Average Rating

4.7

/
5

140 Reviews

5 Star
88%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Nancy Reed
A Seamless Experience with the Service

We had a seamless experience with the service. We were assigned to various phases throughout the pool development process, and everyone we interacted with was friendly, knowledgeable, and attentive. Our pool began construction in early September and was finished by the end of October, so we haven't had the chance to swim in it yet. Nonetheless, we eagerly anticipate enjoying it with our family next year!

5
Date of experience: Dec 01, 2025
R Shaaban
Great pool company

We had a fantastic experience with Pooltown! From start to finish, their team was attentive, communicative, and professional. They kept us informed every step of the way and made sure we always knew what to expect.We faced some delays in getting our permits, but Pooltown went above and beyond, helping us gather all the supporting documents and even attending the town hearing with us to get our permits and variance approved. That level of support really made all the difference.I felt completely comfortable and confident working with them. Their staff is responsive, knowledgeable, and genuinely invested in their clients. The app was also a huge help in navigating the entire process and keeping everything organized.Highly recommend Pooltown to anyone considering building a pool, you’ll be in great hands.

5
Date of experience: Nov 03, 2025
Perry Rivera
Very professional outstanding work.

Very professional outstanding work.Recommend highly

5
Date of experience: Sep 26, 2025
greg policastro
Pool Town exceptional end results

My experience with Pool Town was absolutely incredible each and every employee did their job diligently. I was very well informed that each phase of this project, Billy Briana, Alexa, Halle, Gina, Karina, Sandy, and Leesa did incredible work. I am happy with the end result of my pool and everyone that helped me along the way I would highly recommend Pool Town

5
Date of experience: Sep 24, 2025
Hatica
Pool town got the job done

Pool town got the job done! The process is a major construction project so of course there were bumps along the way but pool town always made sure that the issues got handled and fixed. At the end there were some issues with my township and pool town helped me out and made sure they got the township what they wanted. Now we have our dream backyard oasis. We couldn’t be more happy with our pool!

5
Date of experience: Aug 13, 2025
Christina Borrelli
We love our backyard oasis

From start to finish, the project was flawless. We lived down by the Shore and Pool town had no trouble coming out whenever we had questions. We knew what to expect for each phase of our pool build.

5
Date of experience: Aug 13, 2025
Will Gilkison
Pool Town did a incredible job with our…

Pool Town did a incredible job with our in ground swimming pool! Billy Azar and the entire staff were detailed and first class. They made the the entire process easy and enjoyable!

5
Date of experience: Jul 01, 2025
Steven Bernknopf
Pool Town made it easy for our pool…

Pool Town made it easy for our pool project to get completed. Thank you Pool Town!

5
Date of experience: Jun 11, 2025
Lisa
Take the plunge

We couldn’t be happier with our experience with Pool Town! Living in North Jersey, we had plenty of pool companies to choose from—but based on recommendations and cost, we decided to go with Pool Town, and we’re so glad we did.From the initial consultation to the final touches, they were professional, organized, and incredibly communicative. Every step of the process—from design and construction to installation—was handled with care. Even when we had a few minor setbacks (which are to be expected with a big project like this), the team addressed them quickly and in a very professional manner.Everyone we interacted with provided excellent customer service and made sure we felt informed and supported throughout the entire build. The quality of the craftsmanship speaks for itself—we absolutely love our pool and are so happy we took the plunge with Pool Town.If you’re considering a pool, definitely give them a call. Highly recommend!

5
Date of experience: Jun 10, 2025
Maria Palaguachi
Pooltown

Pooltown built my pool and it was wonderful and professional service from sales through construction. I had no worries and was able to just leave the project in their hands. Everything came out beautiful and we are so happy and satisfied. The biggest concerns for me was the planning, the permits, and having to find all the people to do the various parts of construction and with Pooltown everything was taken care of for us. I highly recommend Pooltown for building the pool of your dreams.

5
Date of experience: Jun 01, 2025

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