popular.lighting

4.5
4.5 Based on 101 reviews

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Average Rating

4.5

/
5

101 Reviews

5 Star
82%
4 Star
5%
3 Star
4%
2 Star
3%
1 Star
6%

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Review Time

Rex Hughes
Absolutely can’t recommend

Absolutely can’t recommend. Only ordered 3 lights which arrived just before Christmas. Issues keeping them fixed to wall and 2 out of the 3 just stopped working (fell down so many times). Too much back & forth with customer service so I just gave up - thrown away.

1
Date of experience: Dec 23, 2024
Charlie Fisher
The Lumi lights are poor quality

The Lumi lights are poor quality. Even on sale at £13, these are over priced. They feel so cheap, they should have cost £3 tops. The magnetic part is barely strong enough, and the sticky back side of the magnet fails and the light falls. The 1600+ reviews on their website must be fake, I can't even see on their website where I can leave a review.

1
Date of experience: Dec 05, 2024
Mitch Baker
Exceptional customer service.

I love the light and I would highly recommend it. Very reasonably priced and excellent customer service. I encountered a problem with the delivery and it was dealt with very quickly and efficiently. I will definitely buy from this company again.

5
Date of experience: Dec 04, 2024
These lights are of a good quality

These lights are of a good quality. They are easy to use and do the job really well. The service by the company was excellent, even when I had to contact them because one of my lights was missing. It seems that when I ordered the buy 2 get 1 free offer, I did not do it correctly, so it appeared that I had only ordered 2. However they immediately sent me a third one at no charge, which was great. I can thoroughly recommend this company and this product. Excellent service and quality.

5
Date of experience: Dec 02, 2024
Iggy Coleman
Great customer service and product!

Great customer service and product!We purchased 5 Lumni sensor lights in October for a house we were moving into in December. I emailed the company on a Saturday when I unpacked them letting them know one seemed to be faulty - on the SUNDAY I received a reply asking for a video showing what was happening which I sent them later that day. On the Tuesday I received another email saying the replacement light was on its way! Couldn’t ask for any better service.The lights work great and sensor picks up at a good distance.Highly recommend this company and product.

5
Date of experience: Dec 01, 2024
SF7
Great lights

They work exactly as described and two give sufficient light on the stairs at night without waking anyone else. The only downside was the Amazon Shipping used for the UK part of the delivery but the response from Popular Lighting customer support was excellent.

5
Date of experience: Nov 30, 2024
Rosalie
Lumi lights - will probably buy more, and can highly recommend.

The product (3 Lumi lights) is great, absolutley as intended:1 for the airing cupboard1 for son's bedroom to stop him ricocheting off of the wall when he gets home after a few pints1 for the landingVery happy ~ customer service is prompt as it should be no messing.

5
Date of experience: Nov 29, 2024
Conrad Brown
Great product and customer service

I have been looking at this product for a while and eventually decided to take advantage of the ‘buy 2 get 1 free’ offer. Two arrived quite quick and I instantly set them up and loved them but contacted customer service about the third. Jillian came back to me very quickly saying I had only ticked the ‘buy 1’ button twice 😳 but she would send a third one right away! I was so happy and very grateful. They are brilliant products and work well in the dark areas of my small flat doing exactly what you want them to do (one is above my coffee machine leading the way in the morning!) but the customer service is also fab! Thank you for your courtesy.

5
Date of experience: Nov 28, 2024
Sky_Craft17
Good Company Will Use Again

This company has great customer service. I had an issue, they replied straight away and dealt with it quickly, no problems just speedy and polite service.

5
Date of experience: Nov 21, 2024
Morgan
Smashing spotlights.

The lights I bought are great..do just what they say. They light up an outside corridor perfectly. Customer service excellent too.

5
Date of experience: Nov 20, 2024

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