Review Time
Absolutely can’t recommend. Only ordered 3 lights which arrived just before Christmas. Issues keeping them fixed to wall and 2 out of the 3 just stopped working (fell down so many times). Too much back & forth with customer service so I just gave up - thrown away.
The Lumi lights are poor quality. Even on sale at £13, these are over priced. They feel so cheap, they should have cost £3 tops. The magnetic part is barely strong enough, and the sticky back side of the magnet fails and the light falls. The 1600+ reviews on their website must be fake, I can't even see on their website where I can leave a review.
I love the light and I would highly recommend it. Very reasonably priced and excellent customer service. I encountered a problem with the delivery and it was dealt with very quickly and efficiently. I will definitely buy from this company again.
These lights are of a good quality. They are easy to use and do the job really well. The service by the company was excellent, even when I had to contact them because one of my lights was missing. It seems that when I ordered the buy 2 get 1 free offer, I did not do it correctly, so it appeared that I had only ordered 2. However they immediately sent me a third one at no charge, which was great. I can thoroughly recommend this company and this product. Excellent service and quality.
Great customer service and product!We purchased 5 Lumni sensor lights in October for a house we were moving into in December. I emailed the company on a Saturday when I unpacked them letting them know one seemed to be faulty - on the SUNDAY I received a reply asking for a video showing what was happening which I sent them later that day. On the Tuesday I received another email saying the replacement light was on its way! Couldn’t ask for any better service.The lights work great and sensor picks up at a good distance.Highly recommend this company and product.
They work exactly as described and two give sufficient light on the stairs at night without waking anyone else. The only downside was the Amazon Shipping used for the UK part of the delivery but the response from Popular Lighting customer support was excellent.
The product (3 Lumi lights) is great, absolutley as intended:1 for the airing cupboard1 for son's bedroom to stop him ricocheting off of the wall when he gets home after a few pints1 for the landingVery happy ~ customer service is prompt as it should be no messing.
I have been looking at this product for a while and eventually decided to take advantage of the ‘buy 2 get 1 free’ offer. Two arrived quite quick and I instantly set them up and loved them but contacted customer service about the third. Jillian came back to me very quickly saying I had only ticked the ‘buy 1’ button twice 😳 but she would send a third one right away! I was so happy and very grateful. They are brilliant products and work well in the dark areas of my small flat doing exactly what you want them to do (one is above my coffee machine leading the way in the morning!) but the customer service is also fab! Thank you for your courtesy.
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