Review Time
We had POS Nation for years using Cash Register Express. They discontinued support for CRE and told us we would get new computer hardware if we switched at no charge. We switched software and got no computer. Customer support sucks and will not respond with any help to fix any problems once we switched over to Comcash by POS Nation. Comcash is trash compared to the system they made us switch from. Truly awful experience and do not recommend. We will be looking for a new POS system.
We are using the ComCash POS system for our accounts receivable. We had an error that resulted in a journal entry needing to be made on two accounts. We made an error in entering it which caused the balances to be incorrect. When we deleted the journal entry it did not remove the incorrect entries from the customer accounts. I then had to call tech support which resulted in and hour and a half wait on the phone. They did finally get the balances corrected but informed me they were unable to remove the incorrect transactions from the customers statements. I will now have to print and use white out before I can email the customers their statements. This process should be much easier and friendly to use. We are all human and mistakes are going to happen. They should be much easier to correct.I was contacted by a tech who was very helpful and resolved the issue.
Technical customer service is okay, but when they fix the issues they break other sides. they will tell you our second level team will fix or get back to you. nobody calls you back or fixes the issues. the entire support is outside the USA. bottle pos and pos nation is the same. not worth it to have it. its unreliable soft where.
Great service with just a few areas for improvement.Overall, I had a very good experience. The service was efficient, and the Tech Support Agent Mr Sooraj was friendly and responsive to my needs. Everything was good, just the process was kind of long over 3 hours and there were a couple of small issues that could be improved — such as a slight delay in remote connecting tools and a bit of confusion during the setup particulary for Card Swiper processor that gave us a hard time getting it setup. That said, I appreciate Sooraj effort and assitance on it, he defenitely solve the issue
Claim your business profile now and gain access to all features and respond to customer reviews.
POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business. We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business. POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support.
We provide retailers with high quality, easy-to-use, plug-and-play point of sale solutions. We take pride in our ability to outfit businesses with customized, all-in-one POS systems. Our wide range of products, low-cost delivery, and dedicated customer service combine to make us the premier provider of everything point of sale. See more
mango-media.agency
www.lapelpins.com
purobuild.com
shipgerman.com
vertexbazaar.com
orientdig.com
paylatertravel.com
airportels.asia
paperculture.com
kccapital.co.uk