Review Time
How much?!?! Returned a 10 page document from Kristianstad Sweden to Munich Germany A4 size letter signed. Wait for it charged 370.00KR wtf was it going to be hand delivered by the lass who took my money? Asked how much it cost signed to me from Munich and it was €9.50 in the UK last year same thing to Munich from Brexit land still cheaper at £11.00. So conversion rate at £30.70 how can you justify that you thieving xxxxxx disgusted with the service never using them again I’ll find other ways.
The delivery was incredibly slow, with last-minute delays that had no explanation. Reaching out to the support team was frustrating, as they were rude and provided no information about the reason for the delay. How can it take three days for a distance of just 10 kilometers? (Weekends not counted). It's 2025, and in a developed country, we should expect much better service. The issue seems to stem from their exclusive delivery rights, leading to a lack of accountability (shame on the service).
Extremely slow delivery, delayed at the last minute without explanation. The support team was very rude and provided no information regarding the delay. How can it take three days for a 10 km delivery? We are in 2025, and the service should be much better. They seem to feel no pressure to improve since they have no competition.
I was supposed to receive my package today at a pre-selected pickup point. However, they claimed the boxes were 'fully booked' and redirected me to a location much farther away. When I contacted support for assistance, they offered no help and suggested I pay a fee for a new pickup point after delivery. It's frustrating to see consumers blamed for a company's operational failures.
If you want something delivered to a specific location, it's unlikely to happen. Even if you request home delivery, it may still end up at a drop-off location. Their timing is unreliable, and their customer service is unhelpful, often feeling automated and dismissive.
My package was sent between distribution centers three times, and then suddenly it was returned for no reason. They finalized the return on a Friday night, preventing me from contacting customer service, and by Monday, my package was gone. This company is a joke.
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