powershop.co.nz

1.5
1.5 Based on 36 reviews

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Average Rating

1.5

/
5

36 Reviews

5 Star
11%
4 Star
0%
3 Star
0%
2 Star
8%
1 Star
81%

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Aaron Barnes
Changed power companies recently and…

Changed power companies recently and thought I would be saving but actually am paying more now with powershop and their cunning ways of tricking consumers into thinking they get deals on it - CHANGE TODAY AND REVIEW YOUR BILLS

1
Date of experience: Jul 13, 2023
jorispouvreau
Can't recommend this power company at…

Can't recommend this power company at all.First you have to play their little games of buying power packs all the time, spread across the year, so it always looks like you are in arrears.Secondly, I paid for my months power via online transfer (an option they offer) but they also charged my credit card and added a fee. When I contacted them asking them to credit this they said they couldn't, even though it was showing as pending on my statement.Trying to contact someone immediately is impossible.Not a good experience, have switched

1
Date of experience: Jun 06, 2023
Shania B.
"Sweet as"

I had an issue that I needed to talk to the Powershop team about but I couldn't get through. I waited online for ages and called and waited. I tried again another day with no success. I emailed and waited a week for a response. In the end, I finally got through online and advised that I was leaving Powershop. The response I got - "sweet as"!

1
Date of experience: May 29, 2023
Elmer C.
Company is a waste of time

Company is a waste of time. Tried ringing 5 times been on hold for hours still got know where. Been trying to sign up for 2 weeks

1
Date of experience: May 23, 2023
Billy Butler
Fabricated bill

Disgusted with powershops customer service. I could not contact them. I switched to genisis energy. Powershop did not give me an opportunity to have my final meter read and trying to bill me with an estimate they have made up.

1
Date of experience: Oct 18, 2022
Morgan L.
Powershop 👌

We have been with Powershop for a few months now and I love it! I absolutely love the app. So easy to use and we are definitely saving money than who we were with originally. You definitely have to make sure you are ahead otherwise you just pay normal rates for power. I also love how they had games at one point you could play to try and win a gift card. They were fun games! Highly Recommend.

5
Date of experience: Sep 27, 2021
Joan Wright
Powershop backed by Meridian Energy

We have used Powershop for several years for the electricity supply to our home in the Bay of Islands. They are offering very economical pre-pay deals that can easily purchased by credit card. You can also save cost by using their low night rates between 10 PM, and 7 AM.

5
Date of experience: Aug 14, 2021

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