Review Time
Quality products,reliable seller
I bought an mppt 100A and a low frequency inverter RELAB10KWE.So far everything works properly and they seem to be of a good construction quality.
Seller responded well and they arrived on time and safe.I hope I will return for more in the future as I happen to be a semipro pv installer.
Quality products,reliable sellerI bought an mppt 100A and a low frequency inverter RELAB10KWE.So far everything works properly and they seem to be of a good construction quality.Seller responded well and they arrived on time and safe.I hope I will return for more in the future as I happen to be a semipro pv installer.
Highly recommended. Powmr is very strong and durable, i bought a Powmr 60ah MPPT charger controller and i have been using it for the past 6 years, and that made me love the brand so i bought another Powmr 6.2kw Hybrid Inverter and i have been using it also without any problem. just stick to the golden rule of proper load sizing and have a proper earthing in your house, make use of qualified installers too.
Hello I bought a solar charger 8 months ago, 80 A on eBay.Now it burned down no longer working.Contacted customer service.They sent me feedback paper to fill in.Did.2 weeks has gone by...No answer Playing dead.No way I advise buying this company products.
This company produces products that offer a good value for the money. Generally, if you operate the products within the conditions outlined in the manual, they work reliably. Unfortunately, the manuals are often full of errors and incomplete. However, not all of their products work properly. Sometimes it's a hardware failure, other times it's a software failure. And they are constantly revising the product line, making what you bought 6 months ago completely obsolete and unsupportable. Then there's the matter of customer support. In my last attempt at resolving a technical issue, it required nearly 4 months to get past "Do you have the power switch turned on?", followed by "Are there any cables connected to the unit?", which is often followed up by "Send a photo of it", followed by "Disconnect all cables and turn the power on", which, after disconnecting the unit, there is no longer a power source, so after explaining that, they ask "Please send a photo of the display" (which of course is blank), and after you do that, they conclude that you need to attach cables and turn the power switch on. Problem solved. Lather, rinse, repeat.After about 8 months of constant back and forth, they finally admitted that the firmware in that particular manufacturing run of this particular model was defective. So they sent me software to upgrade it, but the software was defective, so it was not possible. As it was under warranty, I asked to replace the units, but they are no longer made. So I asked about the newer version, and they offered me a slightly discounted price. I ordered it. But it turns out to be completely incompatible with my existing (defective) equipment, so now I have no choice but to replace all of it.
Beware, it's only a marketing company selling white label products under their brand. Their only expertise is in marketing, nice websites and packaging. The product quality is low (my inverter had live/neutral reversed), when I pointed that the brown wire was connected to the neutral, no reaction, when I setup the system it blew. I had to pay a fee for shipping a new pcb that I had to install myself. My appliances went crazy so I tested the frequency that oscillated between 150Hz-400Hz up to 1kHz... they rejected my measure at the socket and asked me to do it at the inverter which is very dangerous, first try arced and melted my probe! Of course the result was the same, but they kept asking stupid questions like if I set it up to 50Hz (as if there was an option to set up random dangerous High frequency). When I sent screenshots of all the parameters from the connected app, they asked me to make a video of the small lcd screen scrolling manually all 100 parameters. Since the video would be compressed it would be unreadable... Not sure if they are dishonest or completely incompetent, the result is the same: My investment is unusable for months so I have to buy a new one from another manufacturer while initiating a complaint to the authorities. In short: AVOID and buy the cheapest directly from the manufacturer, at least you can hope they would have better after sales and technical expertise.
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