lobsterink.com

3.9
3.9 Based on 7 reviews

Lobster Ink, a division of Ecolab Inc., is a leading provider of online training solutions for the hospitality and tourism industry. We empower global organizations to elevate guest experiences by equipping their teams with the knowledge and skills they n...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

7 Reviews

5 Star
75%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
25%

All Reviews

Filter Reviews

Review Time

Grateful for Exceptional Support

I want to express my heartfelt appreciation for the excellent support I received. My account faced a technical issue where my Admin privileges were mistakenly changed to a Learner profile. Upon contacting the support team, the problem was resolved remarkably quickly. The team was professional and efficient, restoring my full access promptly, which allowed me to continue managing my team's progress without any further interruptions. I am genuinely impressed by the speed and quality of service from the support team. Thank you for the outstanding work!

5
Date of experience: Jan 22, 2026
Jeff Walker
Outstanding Support and Quick Resolution

I want to express my heartfelt thanks for the exceptional support I received. My account encountered a technical issue where my Admin privileges were reduced to a Learner profile. After contacting the support team, the problem was resolved remarkably fast. The team was professional and efficient, restoring my full access quickly so I could manage my team's progress without delay. I am truly impressed by the speed and quality of service provided by the support team. Thank you for your excellent work!

5
Date of experience: Jan 22, 2026
Jedflah
Rapid Response

My issue was resolved very quickly.

5
Date of experience: Jul 18, 2025
Victote
No Assistance Received

I have not received any direct help – I paid for the course but currently have no access.

1
Date of experience: Mar 24, 2025
Winnie Baker
Issue Remains Unresolved

My issue was not resolved; I requested to activate a learner, and they only sent me a guide. I understand how to do it, but as a manager, I lack the necessary permissions.

1
Date of experience: Mar 07, 2025
Xander Patterson
Appreciation for Quick Response

Thank you for the prompt response and for efficiently resolving the issues quickly.

5
Date of experience: Jan 22, 2025
JesusGamer8951
Dedicated HR Training Professional

I am a standards-driven, positive, and enthusiastic individual capable of performing various tasks that help the organization achieve its goals.

5
Date of experience: Jul 25, 2024
CH33
Enriching Learning Experience

I recently participated in a learning and development session, and it was an incredibly rewarding experience. The sessions were well-organized, covering a wide range of relevant topics crucial for our professional growth in the hospitality industry. All sessions were informative, engaging, and offered practical insights applicable in our daily operations. One highlight was the interactive format, which encouraged active participation and collaboration among attendees. The real-life case studies and hands-on activities made learning enjoyable and effective. Overall, these sessions have significantly boosted my skills and confidence in my role. I highly recommend these learning and development opportunities to all my colleagues in hospitality. It’s a fantastic chance for personal and professional growth.

5
Date of experience: Jul 23, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Lobster Ink, a division of Ecolab Inc., is a leading provider of online training solutions for the hospitality and tourism industry. We empower global organizations to elevate guest experiences by equipping their teams with the knowledge and skills they need to succeed. Our extensive library of interactive courses, coupled with our cutting-edge learning platform, offers a comprehensive solution for employee onboarding, development, and engagement. See more

  • email support@lobsterink.com
  • language https://www.lobsterink.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More