presshero.co

2.8
2.8 Based on 6 reviews

Unlimited WordPress Support With the fastest growing WordPress support company. WordPress & Woocommerce Support, Maintenance and Plugin Developers. Complete support services for WordPress developers, web designers, business owners, and home bloggers. W...

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Average Rating

2.8

/
5

6 Reviews

5 Star
29%
4 Star
14%
3 Star
0%
2 Star
0%
1 Star
57%

All Reviews

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Review Time

Jaynie Butler
Avoid this provider at all costs!

If I could rate this less than one star, I absolutely would. Don't be misled by the positive reviews. It's best to look for another provider. The negative feedback from 2023 and 2024 reflects our own experience in late 2025 and 2026. All staff have departed, and we received no notification from the service. We have been paying for web hosting, WordPress support, website development, and online training for over three years, only to find that the online training courses are completely inaccessible. In November and December 2025, the owner disappeared without responding to our numerous attempts to contact him. This is simply unacceptable. They continued to charge my credit card in January 2026, despite having provided no services for months. Stay far away from this service. I can't even remove my credit card information from their system. Everyone should contact their banks to stop payments.

1
Date of experience: Jan 14, 2026
Maggie Cook
If I could rate lower than one star

If I could rate lower than one star, I certainly would. Don't be misled by the positive reviews. It's best to look for another provider. The negative feedback from 2023 and 2024 mirrors our experience in late 2025 and 2026. All personnel have departed, and we received no advance notice. We have been paying this service for web hosting, WordPress support, website development, and online training for over three years. We found that the online training is completely inaccessible. In November and December 2025, the owner disappeared and ignored all attempts to contact him. This is unacceptable. They still charged my card in January 2026, despite having done nothing for months. Stay away from this company. I can't even remove my credit card from their system. Everyone should contact their banks to halt payments.

1
Date of experience: Jan 14, 2026
Karen Morgan
Issue resolved, functions as intended

After a lengthy wait for a solution, the representative delivered the updated plugin, and now everything operates as it should.

4
Date of experience: Aug 12, 2024
Edith Ross
Thank you!

Fantastic work on my website. It's always a joy to work together, and I appreciate the meticulous attention to detail. I'm thrilled with my new site!

5
Date of experience: Jul 25, 2024
Agatha Butler
I Highly Recommend this Service

I have relied on this service for several years. They revamped my website, which looks fantastic and has generated sales. I find their responses to issues or inquiries to be prompt. I would strongly recommend the team for your website needs and other services.

5
Date of experience: Mar 20, 2024
ArKoXx
Avoid this company, you will regret it!

I had a regrettable experience with this service for website speed optimization. Initially, I was promised that the representative would manage my project efficiently. I was charged a hefty fee for optimization along with a recurring subscription. As time passed, their communication dwindled. I found myself constantly urging them to continue the project, only to be met with silence. It was shocking to later discover that the owner, who left my project unattended, was the very same representative. This isn't just poor service; it's a blatant disregard for client trust. I've been trying to get a refund, but it seems they have disappeared. Unfortunately, I am now considering legal action. I urge anyone thinking of using this service to reconsider. It has been a costly nightmare, and I wouldn't wish this on anyone. Caution: After I posted this review, the owner reached out with numerous excuses and promised a turnaround, but those promises were empty, and communication has ceased again. I've been in the IT industry for 20 years, and this is the worst service I've ever encountered. I now find myself needing to involve my lawyer again. A sincere warning to all: avoid this company. It will cost you significantly.

1
Date of experience: Sep 06, 2023
I also had a disappointing experience

I also had a disappointing experience. They failed to keep their promises, and the work was unsatisfactory, filled with constant excuses. Communication was poor. A complete letdown. I do not recommend this service. No work was completed for a significant amount.

1
Date of experience: Apr 20, 2023

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Business Details

  • Unlimited WordPress Support With the fastest growing WordPress support company.

    WordPress & Woocommerce Support, Maintenance and Plugin Developers.

    Complete support services for WordPress developers, web designers, business owners, and home bloggers.

    We take care of your website so you can focus on what matters most.

    Your Friendly Neighbourhood WordPress Heroes!See more

  • email info@presshero.co
  • call 18552974376
  • language https://presshero.co

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