prezzee.ca

4.8
4.8 Based on 101 reviews

Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand. Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly vi...

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Average Rating

4.8

/
5

101 Reviews

5 Star
92%
4 Star
2%
3 Star
2%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Christine Wilson
Ethan was a phenomenal help as I was…

Ethan was a phenomenal help as I was locked out my account and had my old number on my account and Ethan was able to assist me back into my account thank you so much for the fast a excellent service.

5
Date of experience: Mar 12, 2026
Jessica
Rita was very helpful

Rita was very helpful after I had been going in circles with the other companies! Rita solved it with amazing customer service!

5
Date of experience: Mar 11, 2026
Jason
Just want to alert people alert, buyer beware everybody about this…

Just want to alert everybody about this company I purchased a $100 gift card two weeks ago. I have still yet to receive it. I've sent them over 200 emails. They keep rushing you off telling you 1 to 3 days and never get back to you then they respond on this platform making themselves look good. You reply back they don't get back to you. Be careful everybody. They've stolen $100 from me. I don't want them to scam anybody else. The card was reading invalid from day one also. never mind with your fake replies.Prezzee

1
Date of experience: Mar 11, 2026
customer
My experience with Jin at prezzee

My experience with prezzee has not been great, but today Jin helped so much! so my experience with Jin was fantastic. Jin should be promoted big time and given a huge raise and really should just be the boss and owner of prezzee. I love Jin

5
Date of experience: Mar 09, 2026
Reynald Tamparong
Yes,I fell great that Jin helped me my…

Yes,I fell great that Jin helped me my problem solving for my purchase 2 months ago so fast.101thrusting this company and very satisfied with there service.

5
Date of experience: Mar 02, 2026
Consumer
Angel customer service, Frida!

I want to express my sincere gratitude from the bottom of my heart to Farida who helped me with my problem! I've had many customer service representatives help me before, but none of them worked as hard as she did to help me recover my losses. I was about to give up on this gift card and not buy it anymore, but because of her, I feel like I've seen new hope again. I am extremely grateful that she can think for each other and try their best to help me. I am truly very grateful! I have never encountered a customer service representative who thinks about their customers like she does. A customer service representative who has saved the reputation of the gift card. I hope there will be more such representatives because it's really rare! Thank you again! An angel in disguise!

5
Date of experience: Mar 01, 2026
Fernanda Estrada
Dianne Abaca was amazing and very…

Dianne Abaca was amazing and very helpful, she provided a solution for my issue

5
Date of experience: Feb 24, 2026
T More
I purchased a gift card be via a pay…Prezee

I purchased a gift card be via a pay later app that’s used Prezee to host the gift cards. I was unable to access my gift card and emailed Prezee and received a response immediately with total access to my gift card thanks to, Sandra. She resolved quickly with a solution. Thank you for great customer service, Sandra!

4
Date of experience: Feb 22, 2026
Olivia Manongsong
The customer service name Arnel help me…

The customer service name Arnel help me a lot doing my issues, putting card code. he help me a lot.

5
Date of experience: Feb 21, 2026
Carl Lemire
Made a mistake sending my giftcard to…

Made a mistake sending my giftcard to the wrong email. Support fixed it under 5 min. ( I spoke with Mary)

5
Date of experience: Feb 13, 2026

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Business Details

  • Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand.

    Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. Gift Cards easier than ever before! Shop online today for the best present!

  • email help@prezzee.com
  • language https://prezzee.ca

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