pricelabs.co

4.6
4.6 Based on 57 reviews

PriceLabs is a powerful revenue management & dynamic pricing platform for hospitality accommodations. Vacation rentals, hotels, aparthotels, RVs, and campgrounds use PriceLabs to optimize revenue, save valuable time, and access the latest market data. I...

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Average Rating

4.6

/
5

57 Reviews

5 Star
84%
4 Star
2%
3 Star
3%
2 Star
3%
1 Star
7%

All Reviews

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Liza Liz
This is scam! Don't trust this platform! I had an onboarding call and set up all my listings on this

This is scam! Don't trust this platform! I had an onboarding call and set up all my listings on this platform. Hours of work! Just to learn that it will disregard the maximum that i put in the price range and will put a crazy high price for all my listings. We stopped receiving bookings! ZERO new booking and the next two weeks of the calendar are empty. Wasn't it suppose to be smart and decrease prices because of zero occupancy in the next two weeks? When i descreased prices manually, it took 30 minutes to sync even though i pressed sync now. When i cchecked, the prices didnt change at all! Even though it says the prices were updated 2 minutes ago.
Also, i put mark ups for booking com and airbnb and they are not reflected at all! The support is completely useless! Dont waste your money and time with them. These people are scammers. They deliver zero promises. Its all marketing. You will loose money because of them. Shame on Price Labs!

1
Date of experience: Mar 02, 2026
Kristy Grubbs
STR owner game changer

Pricelabs makes my life as a STR owner so much easier. I think it’s a must-have for all owners.

5
Date of experience: Oct 28, 2025
Ale Grampa
Great tool

Great tool, set and forget. Best customer service ever, they are so quick and supportive. I could not imagine another tool to optimize my revenue management!

5
Date of experience: Sep 18, 2025
Forlan
I’ve had a really disappointing…

I’ve had a really disappointing experience. Canceling my trial has been a nightmare; after multiple chats and even a screen share, my calendar is still stuck with settings I can’t change. On top of that, when we tried to integrate via API, we waited days with no response, no timeframe, and no real support despite raising tickets. There’s no phone contact, the website feels outdated, there’s no proper app, and for the high cost, the service just doesn’t deliver value. After months of trying, I can honestly say it’s been more stress than benefit.

2
Date of experience: Sep 15, 2025
Jayne
Brilliant platform and very responsive team

Hoorah my life is complete, Pricelabs is now integrated with booking.com. Thank you thank you thank you.

5
Date of experience: Aug 27, 2025
Yavuz C
Great features and support

We've been using Pricelabs over 3 years (with Ownerrez, Lodgify and Cloudbeds). It has endless features. May be overwhelming for the beginner but once you get a grab, the customizations are nearly endless. Especially if you're feeding prices to multiple PMS or OTAs, it is even greater. It is so easy to automate orphan day discounts, occupancy based rate adjustments, changing the rates on the calendar. Kuddos to support, you've got someone responding in less than a few hours in most cases. Documentation is great, if you read through those, you wouldn't even need suport.

5
Date of experience: Aug 22, 2025
Mandy Ross
One booking only so far…

So far we have only had one booking as a result of the pricing by price labs. Not worried about it at this stage because we have been fully booked and villa not available to take advantage of the new pricing. Service has been outstanding.

3
Date of experience: Jul 21, 2025
Charisse Reed
Reliable and Powerful, but Requires Active Oversight

We’ve been using PriceLabs for dynamic pricing across our hotel and cabin listings, and overall, it’s been a valuable tool. The platform offers excellent customization, useful market insights, and flexible control over rate rules. Compared to other pricing tools, it gives a solid balance of automation and strategy, especially when managing multiple OTA channels.That said, it's not entirely set-and-forget—at least not in our case. We’ve found it necessary to monitor and adjust pricing manually twice a day to make sure rates stay competitive and aligned with our goals. The interface can be a bit clunky at first, and some features require a learning curve, especially when trying to balance seasonality, minimum stays, and last-minute discounts.Still, PriceLabs does what it promises and has helped us increase both occupancy and average daily rate. The ability to set floor and ceiling rates and adjust for booking pace gives us real control, and the integration with OTAs works smoothly most of the time.Support has been responsive and helpful, and the regular updates show the team is actively improving the platform. If you’re willing to put in the time to configure it properly, PriceLabs is a great tool for revenue management.

4
Date of experience: Jun 17, 2025
Wells F.
Terrible website and presence of No…

Terrible website and presence of No app, the service is too expensive and outdated for today's Day and age. After signing to 2y service, their service isn't giving any bookings or value

1
Date of experience: Jun 07, 2025
Terrible support, lip service only

I have been with PriceLabs for around two years now. I suppose everything has been working okay so far. We have chosen to proceed with their API through our website. However, we have been waiting for over three days for them to send the relevant information. My dev team and I have been waiting to start the integration.No timeframe has been supplied, no response to emails, multiple tickets have been raised, and there is no contact number. This is very concerning. I guess at least we’ve learned now rather than waiting for something serious to happen. We will now be looking for alternatives!

1
Date of experience: Apr 28, 2025

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Business Details

  • PriceLabs is a powerful revenue management & dynamic pricing platform for hospitality accommodations. Vacation rentals, hotels, aparthotels, RVs, and campgrounds use PriceLabs to optimize revenue, save valuable time, and access the latest market data.

    It integrates with Airbnb, Vrbo, and 150+ Property Management Systems (PMSs) and channel managers. It provides data-driven pricing recommendations coupled with flexible automation rules & customizations.

    Founded in 2014, PriceLabs today prices over 500,000 units across 150+ countries and is available in 6 languages.See more

  • email support@pricelabs.co
  • language https://pricelabs.co

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