thefirstgroup.com

4.6
4.6 Based on 261 reviews

Headquartered in Dubai, UAE, The First Group (TFG) is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since launch, TFG has carv...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

261 Reviews

5 Star
84%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
8%

All Reviews

Filter Reviews

Review Time

Noah F.
Deceptive returns and aggressive sales tactics

I’m deeply dissatisfied with my experience with the company. I was pitched a hotel unit investment promising around 10% returns and perks like a 14-day stay in the hotel. However, the actual returns have been far below expectations, closer to under 2%, and the entire experience felt like high-pressure sales with grand promises that did not materialize. Additionally, the room rates are quite low, so even with occupancy, the income is not as advertised. They market upscale restaurants and amenities within the hotel, but it’s crucial to realize that returns are based solely on room occupancy and income, not the overall hotel business. When I expressed my concerns, the reply I got was essentially to recover my investment by purchasing another unit in a new project at a supposedly good price, which felt more like an attempt to push me into further spending rather than addressing my issues. Reselling has also been a significant challenge. I was later informed that the company does not facilitate resales, meaning I have to find my own agent. To make matters worse, I’ve noticed units being sold for about a third of what we originally paid. In my view, this has been a very misleading investment where the only party consistently profiting is the company. I would strongly advise others to conduct thorough research and avoid risking their hard-earned money.

1
Date of experience: Dec 15, 2025
XXbox123
Great Experience

I had a wonderful experience.

5
Date of experience: Dec 12, 2025
McKenna Ross
Heartfelt Thanks

I truly appreciate having such an amazing travel companion! Your planning, assistance, and coordination made the trip arrangements flawless. Thank you for everything you did.

5
Date of experience: Dec 12, 2025
Juniper Taylor
Rafika is absolutely fantastic!

Rafika is absolutely fantastic! I initially had concerns about slow responses, particularly through email or messaging. However, she executed an outstanding job in enhancing client management practices. Communication was clear, precise, and requests were addressed promptly. If I could give more stars, I would gladly add five more to the rating.

5
Date of experience: Dec 11, 2025
Pierre Michel
Warm Welcome

J’ai été chaleureusement accueilli par une représentante. Mes demandes ont été prises en compte et traitées rapidement.

4
Date of experience: Dec 11, 2025
Wilfred Barnes
Excellent Services

The services provided and the prompt responses were impressive. The representative was fantastic.

5
Date of experience: Dec 11, 2025
Peggy Hughes
Outstanding Client Management

Incredible client management! Initially, I had concerns about response times, but they exceeded my expectations with quick and clear replies. Requests were closed in a timely manner. If I could give more stars, I would!

5
Date of experience: Dec 11, 2025
Lisa Sanders
Grateful for Professional Support

I am truly thankful for the professional guidance and support I received. Best wishes to the organization for having such a dedicated employee.

5
Date of experience: Dec 11, 2025
Cody Foster
Fantastic Trip Experience

My trip was wonderful. A friendly driver picked me up at the airport. My personal manager organized everything for my family at the highest standard.

5
Date of experience: Dec 10, 2025
Dennis Smith
Excellent Experience

It was an excellent experience.

5
Date of experience: Dec 04, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Headquartered in Dubai, UAE, The First Group (TFG) is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since launch, TFG has carved a highly successful niche offering unrivalled property investment opportunities to clients from more than 70 countries worldwide. TFG investors also gain access to exclusive loyalty privileges, ranging from complimentary hotel stays to discounts on restaurants, lifestyle experiences and other exciting benefits. To learn more about The First Group and its unique investment opportunities, visit www.thefirstgroup.com.See more

  • email customer.support@thefirstgroup.com
  • call +97144550100
  • language https://www.thefirstgroup.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More