Name: projectcertifications.com
Telephone: +447929860623
Rating: 3.5

Nicola Guest

2 months ago

I paid £9 for express and have waiting…

I paid £9 for express and have waiting 2 weeks for delivery

Date of experience: Jan 13, 2026

Andy Guest

2 months ago

Delivery information a little confusing…

Delivery information a little confusing to start with, package would arrive on 14th then 12th and eventually arrived on 13th.But overall no problem courier was courteous and I was happy with delivery.

Date of experience: Jan 13, 2026

John Guest

2 months ago

DHL driver was so considerate

DHL driver was so considerate. He had my instructions to leave parcel in parcel box but due to weather it was water logged and he knocked door instead. Even emptied the water just in case I wasn't in...what a credit to DHL..

Date of experience: Jan 13, 2026

Consumer Guest

2 months ago

DHL provided constant updates to the…

DHL provided constant updates to the delivery schedule and gave me the option several times to change the signed for requirement and delivery location. This was very much appreciated.

Date of experience: Jan 13, 2026

Vanessa Guest

2 months ago

Polite and friendly

Polite and friendly. Package arrived safely.

Date of experience: Jan 13, 2026

Lindsay Jessop Guest

2 months ago

Arrived on time and left in safe place

Arrived on time and left in safe place, as requested.

Date of experience: Jan 13, 2026

Nick Warner Guest

2 months ago

Delivery was made during posted hours

Delivery was made during posted hours. Met driver on drive.

Date of experience: Jan 13, 2026

Julie Guest

2 months ago

Reliable service

The delivery was ahead of schedule and it was delivered following instructions

Date of experience: Jan 13, 2026

Susan Aylott Guest

2 months ago

Delivery

HelloI was extremely pleased that my parcel arrived on time. The driver was very polite and courteous. I was very satisfied with the service.

Date of experience: Jan 13, 2026

Guest Guest

2 months ago

I used DHL as a seller on eBay

I used DHL as a seller on eBay, and they were supposed to come and collect the parcel from me. I am giving them a one star review because of the following things: (1) You only get to choose a day when they will come, not a time slot (2) After they assign to a timeslot which corresponds to their convenience, you don't have any kind of tracking to know exactly when they will arrive to pick up the parcel (3) They don't come to collect the parcel when they say they will - not during the timeslot they said, not even on the day they said (4) When they fail to show up to collect the parcel, they don't contact you to give you a new day and time for the collection (5) if you try to call customer service, you can't speak to a human being (6) there is no way to complain (7) they send incorrect messages to buyers about when the item will be delivered - they told the buyer the item would be delivered TODAY when they haven't even come to my house to collect the item yet.I am having to message the buyer who bought my item on eBay to explain what is going on, and I am sitting at home without music on close to the front door waiting for DHL to come and get the parcel and I have literally no idea when they will show up, and there is no one at DHL I can speak to to find out. When I phoned customer service, after I entered all the information on the keypad as requested by the automated voice, the automated voice told me "Your parcel will be collected today." But how do I know that is true? And at what time?This review is based on my experience today and yesterday and also on an experience with a previous parcel last month where exactly the same thing happened.