Review Time
I appreciate that at the end of a long day of deliveries the desire to hunt down someone’s front door (albeit the postie manages it) may be waning. However to not deliver with the reason being ‘consignee premises closed’ is a bit ridiculous. It’s my home it definitely wasn’t closed. My family and I live there and were definitely in.
I asked DHL to switch from "signature required" to "leave in a safe place" Well, no signature was sought, but the parcel was dumped at the front door, exposed to the public and the elements. No attempt to ring the door bell, no attempt to leave the parcel in the designated safe place (I was sitting overlooking the DSP). Fortunately, I saw the parcel and retrieved it.
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