Review Time
Just been ripped off by this AA "Guarantee". No time to read all the small print, charged £149 and when asking to cancel it 48 hours later, told there is no cooling off period. Advised it covers all sorts but in reality, its only £250 - you can't buy a wing nut for that! Avoid like the plague, you would hope the AA were reputable with policies, this is a con. Look at Motoreasy and Warranty Direct for better cover
I think one star is too much. My vehicle is experiencing a rear coil spring fault and is waiting the autherization from AA warranty. I try to contact the claim department many times, but no people answer me. Please avoid this warranty, i think it is wasting your time.
Just been ripped off by this AA "Guarantee". No time to read all the small print, charged £149 and when asking to cancel it 48 hours later, told there is no cooling off period. Advised it covers all sorts but in reality, its only £250 - you can't buy a wing nut for that! Avoid like the plague, you would hope the AA were reputable with policies, this is a con. Look at Motoreasy and Warranty Direct for better cover
Gearbox in my car get broken. HALFORDS /BTW RECOMMENDED BY AA / Checked it. After waiting over a week for decision to make by AA, only conclusion was to sent Gearbox to "specialist" pleasure to by paid by me. £500.What is a reason to buy thay 5* warranty if you can not get any halp. I don't want to write a whole store. Outcome is that car is going to scrap yard.
Gearbox in my car get broken. HALFORDS /BTW RECOMMENDED BY AA / Checked it. After waiting over a week for decision to make by AA, only conclusion was to sent Gearbox to "specialist" pleasure to by paid by me. £500.What is a reason to buy thay 5* warranty if you can not get any halp. I don't want to write a whole store. Outcome is that car is going to scrap yard.
I purchased a laptop in an emergency situation but cancelled my order immediately the following day. I spoke with a customer service representative who helped me submit a "cancellation request" and provided very vague details on next steps and that I'd hear back with a confirmation email "eventually" and that it may not be accepted.I received an email that my order was on it's way, but no email in regard to my cancellation request which was made only hours after initially being ordered. I spent over 2 hours attempting to get my refund back and when I finally did I was told I was charged $70 as a "restocking fee". had I known I wouldn't receive a full refund of my purchase I would never have proceeded. I went on to speak to several supervisors in an attempt to waive this fee and they refused. The reasoning was "it was a customized unit and our policy states we have the right to deny a cancellation if production has begun". If they have time to decide whether or not to "accept" or deny a cancellation request, then they certainly have time to stop an order from being put into production. Especially when the product wasn't slated for delivery for another 2 weeks. The conclusion? HP will essentially use fine print policy practices to steal your money, and no matter whom you speak to, you won't get a full refund. Be VERY wary when purchasing ANY customizable items from their online store. I for one will not be purchasing another HP product, nor will any of my friends and family. You've been warned.
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