Review Time
Spoke online to a wonderful chap who was more than happy to help with valuations of my guitars - he was quick, accurate and so helpful - I couldn't have asked for more. Absolutely superb service and I wouldn't hesitate to recommend them to others and look forward to dealing with them again in the future. Thanks so much, I wish all customer service was as good as this!
Spoke online to a wonderful chap who was more than happy to help with valuations of my guitars - he was quick, accurate and so helpful - I couldn't have asked for more. Absolutely superb service and I wouldn't hesitate to recommend them to others and look forward to dealing with them again in the future. Thanks so much, I wish all customer service was as good as this!
I have been dealing with this wonderful business for just over a year now, and I'm delighted with the excellent service that Craig (the owner of the business) provides. Nothing is too much trouble for him. He is someone who goes to a great deal of effort to make sure his customers get a first class service. I would highly recommend this business to anyone looking for a high quality guitar from a flexible and customer-focussed supplier. I have also found that dealing with this business has been very enjoyable. Craig is a good person with a great sense of humour. Highly recommended!
I ordered a Vintage V132 TV Yellow on Tuesday, the guitar arrived today. There was no problems at all with the shipping and the guitar was well packaged in 2 boxes. I thought the price for the guitar was really good and the shipping was free. The guitar plays better than I had expected and I am very happy with the guitar and the service from the company. I have no complaints and give them five stars from five
Impressive customer service and absolute quality guitars!!! I purchased a Gretsch Malcolm young signature guitar not only was the communication outstanding they actually went above and beyond and hand delivered it!!!!.... I will certainly look and source more guitars from them...it was a great experience to buy from them can 100 percent recommend...Thanks so much 👍
Really great service from Craig at Protone Music. Reached out about a guitar that I wasn’t 100% sure about the condition of. Craig went out of his way to share lots of detailed photos and even did a video of the guitar for me. A couple of days later and the guitar (a lovely hofner) arrived at my workplace (always better than having it left on my driveway to get pinched) and I can only say the guitar is in better condition than Craig said. Got it home and plugged it in and I am so pleased to have dealt with Protone. What a great guitar. I’ll be back for more, that’s for sure. If only more guitar stores provided service like this!
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Liverpool Guitar Store. Specialises in Pre-owned High End & Vintage Guitars & Amplification right in the heart of the city centre.
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