Review Time
This is the third time we have had to use Proximo due to the unreliability of my daughter's current Motability vehicle.
On all three occasions Proximo has been outstanding! Cameron worked his magic and found a suitable vehicle within hours. Well done Cam!!!
Also must mention Dawn, who provide such excellent service on a previous occasion - top marks!
The overall service provided by Proximo cannot be faulted - efficient, courteous and super-speedy.
We had ddniez milonas, he dropped off a Kia sportage and was absolutely lovely, explained all about the car in detail and was really helpful on everything we needed to know! He was genuinely such god send as my sister had a crash and was nervous having a new car, he eased the worries and explained everything she needed to know about what would be different with this car. Couldn’t recommend him more!
Did everything possible to match the WAV to match my own.Came within an excellent time scale and spotless inside. On collection received a call to say approximately 20 minutes away and all sorted very efficiently.
The man who collected was called Neville and was very cheerful and polite.
I would definitely recommend and I am sure I will use again in the future.
The delivery driver who brought my hire WAV today was truly a breath of fresh air. From beginning to end, his professionalism and demeanor were exceptional. He worked diligently, remained calm and patient throughout, and demonstrated genuine courtesy and understanding of my needs. His warm and reassuring attitude, along with his smart and professional appearance, made the process feel seamless and comfortable. He took the time to ensure everything was correct, explained things clearly, and did so with kindness and respect — a quality that should be more common but often isn’t. This driver is a genuinely pleasant individual, and the company should be very proud to have such an outstanding representative. He truly enhanced the entire experience, making it not only easy but genuinely enjoyable.
The courtesy vehicle was delivered by a professional and friendly representative who kept me informed about the arrival time and addressed all my questions. I was given ample time to inspect the vehicle without feeling rushed. Overall, it was a highly efficient experience.
I had a pickup arranged, and the representative was incredibly kind. Given the terrible weather, she advised me to stay inside while she managed all the checks. Once completed, she came to inform me everything was fine and provided clear instructions for future needs.
I had a lovely pickup experience. Due to the terrible weather, I was advised to stay inside while the checks were performed. After finishing, the representative explained that everything was fine and provided guidance for future service needs.
Everyone I interacted with, from the initial contact to the vehicle delivery, was polite, friendly, and incredibly helpful. The gentleman who delivered the vehicle was exceptionally accommodating, making me feel genuinely cared for. Truly impressed.
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Positioned at the forefront of the legal expenses market, Proximo offers innovative, bespoke solutions which provide clients with real value and support. Whether you are a policy holder, broker, insurer or intermediary, Proximo will deliver and uphold the service and long-term commitment you need and expect. Proximo started it's journey in 1995 as a Credit Hire Organisation and has developed to a full outsourced, end-to-end Claims Management proposition, to Brokers and Insurers, operating within the Taxi and Specialist Vehicle sectors. Firmly established and recognised as a leading independent provider, Proximo is the only serious choice when it comes to forward thinking.See more
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