publicrecords.info

4.7
4.7 Based on 21 reviews

...

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Average Rating

4.7

/
5

21 Reviews

5 Star
86%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Patricia Bailey Dempsey
Going through emails I noticed a charge that I was not expecting for this service. I got online and

Going through emails I noticed a charge that I was not expecting for this service. I got online and canceled it through their customer service portal.

5
Date of experience: Feb 17, 2026
Tonia Zambrano
I am being charged every month

I am being charged every month. I just asked for 1 time information and I just noticed they habe been billing me without ny authorization. I am unable to get a hold of anyone. I go to the website and it says that the website is being sold.

1
Date of experience: Jan 31, 2026
Responsive and helpful customer service

I unintentionally agreed to a regular subscription when I purchased a one-time report from publicrecords, and didn't noticed the charges on my bank account until two months later. Fortunately, when I called customer service the rep was incredibly helpful and straightforward and canceled my account, plus refunded the most recent charge. When I sent a detailed email to customer service after the call, they graciously refunded the other unintentional subscription charges. It seems dodgy that they don't send initial emails with notification of automatic subscription sign up or details or account management, billing period, payment amount, etc. They need to be more transparent about the subscriptions and terms and conditions. But luckily they have great customer service to help resolve issues like this!

5
Date of experience: Jan 31, 2026
B Anderson
Online customer service was very easy

Online customer service was very easy. The only thing I don’t care for with this account is, I didn’t realize they were going to keep charging me and they never did give me the information that I was actually looking for. Beware when signing up online for one of these accounts, they just keep charging you.

5
Date of experience: Jan 31, 2026
Karen Kouri-Jaquet
The representative was helpful and…

The representative was helpful and closed my account immediately in order to avoid further charges.

5
Date of experience: Jan 31, 2026
rick moore
Very simple and easy

Very simple and easy

5
Date of experience: Jan 31, 2026
Mark Larson
I needed help with a rare issue where E-911 changed my home address, but miss located written record

I needed help with a rare issue where E-911 changed my home address, but miss located written record of the change. The team responded very quickly and provided complete, simple solutions on where and how to get what I needed. Thanks Team!

5
Date of experience: Jan 30, 2026
JF K
Cancel subscription

Asked for cancellation.

5
Date of experience: Jan 30, 2026
Dorothy Allen
I DIDENT KNOW HOW TO REMOVE THE 5 $…

I DIDENT KNOW HOW TO REMOVE THE 5 $ CHARLE GAVE MY EMAIL AND THEY REMOVER THE CHARGE FOR FUTURES CHARGERW=S

5
Date of experience: Jan 30, 2026
Alba L.
Quick response.

4
Date of experience: Jan 30, 2026

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