thebackyardoutlet.com

4.5
4.5 Based on 38 reviews

The Backyard Outlet is your one-stop-ship for hot tubs and saunas from the top manufacturers in the US. If you are looking for something to make your Backyard Better, we have it (or hope to be adding it to our catalog soon)! We sell the best spas availa...

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Average Rating

4.5

/
5

38 Reviews

5 Star
74%
4 Star
18%
3 Star
0%
2 Star
3%
1 Star
5%

All Reviews

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Review Time

AUSTIN Turner
Good $$ value

Good $$ value. Info sent to prepare for the delivery was good, but included a directive to electronically sign a form and return. Did that with great frustration, only to be told it was not necessary... pictures of hot tub should include a clear Pic of where power cord comes out and where to find the drain hose.

4
Date of experience: Oct 30, 2025
ANASTASIA SNYDER
Delivery was considerate of placement

Delivery was considerate of placement, item upon arrival was all set and in good condition! We do like our two-person hot tub

5
Date of experience: Sep 10, 2025
Dominic Howard
Phenomenal experience from start to…

Phenomenal experience from start to finish.

5
Date of experience: Jul 18, 2025
Cyrus
Customer service is outstanding

Customer service is outstanding! They know their stuff.

5
Date of experience: Dec 18, 2024
Sylvester R.
Really good service with room for…

Really good service with room for improvements

4
Date of experience: Oct 25, 2024
Iggy Cook
Great Product Great Service!

They repeatedly provide info and set our expecting to know what to expect. They really know their product and are the experts!Andy

5
Date of experience: Oct 17, 2024
Tucker Price
Fantastic hot tubs

these folks have this business down pat. thank you for your assistance

5
Date of experience: Sep 23, 2024
Otis B.
Very easy process however I wish there…

Very easy process however I wish there were manuals specific to the particular spas you are looking at.

4
Date of experience: Aug 24, 2024
Garrett Coleman
My hot tub purchase experience was fantastic

My hot tub purchase experience was great. They kept me updated on the status of my hot tub and when I could expect it to be delivered. The hot tub was delivered on the exact date they promised. The delivery driver was kind enough to deliver the hot tub to the back of my house and even placed it on my back porch where we wanted it installed. The hot tub has been great. I would highly recommend buying a hot tub from Aqualife Outlet.

5
Date of experience: Aug 13, 2024
12red12
Thanks Aqualife!

Just completed a phone order for a hot tub from Aqualife. Customer service was amazing. The representative was knowledgeable, professional,friendly, and helpful. Thanks, Aqualife!

5
Date of experience: Jul 23, 2024

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Business Details

  • The Backyard Outlet is your one-stop-ship for hot tubs and saunas from the top manufacturers in the US. If you are looking for something to make your Backyard Better, we have it (or hope to be adding it to our catalog soon)!

    We sell the best spas available in online retail, along with real in-person support through phone, chat, and email. We can help you find accessories, replacement parts, replacement spa covers, and connect you with the manufacturer, when necessary.See more

  • email sales@thebackyardoutlet.com
  • call 8002075410
  • language https://thebackyardoutlet.com

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