Review Time
If you are like me and see a chat feature, you don't expect much. Aardy defies that prejudice by offering the most efficient, best chat service people I've ever seen. They are quick, well-informed, intuitive, and get the job done. Thanks, Chat folks at Aardy
Jason was clear, quick, informative, and accurate! And, for us, they have always beat any other price we could find on line or through our travel partners And with very substantial benefits, double or more than was offered through numerous other s. AARDY saved us nearly $1000 on a 40 day vacation for 2 of us. Couldn't be happier.
We have a trip planned to Italy and after much research called Miranda and she was able to answer all of our questions. We decided to purchase our policies through AARDY. She was so patient with us. we really enjoyed working with her .
Found Aardy through AARP where I was able to view different levels of travel insurance coverage from different companies at different price points and compare the ones that were most valuable for me. The policy I selected provided all of the coverage I needed for a very reasonable price.
Carefully explained options and took time to understand the process and details of planned trip and how the travel insurance works.First time user and big trip planned so piece of mind is important to us , Jennifer made the process simple 😀.
I gave them 2 stars because while the associates have been quick to respond, knowledgeable, and pleasant to interact with, the claims process has been a complete nightmare! It has been 4 months, and I'm still waiting for payment on my claim. The only individuals available to speak with are customer service representatives who simply read back the emails I've received. There's no claims representative to provide updates or confirm the information needed for processing. I even requested to speak with a supervisor, but that wasn't possible. Since the beginning, it's been a frustrating cycle of being asked for more documents after I’ve already provided proof of everything. After submitting the requested documents, it takes an additional 2 weeks to a month to receive any feedback, and each time, they request yet another piece of documentation. I will NEVER consider travel insurance through this company again! This has been one of the most frustrating experiences I've encountered!
The representative assisted me in finalizing my travel insurance for our upcoming cruise in March. After experiencing difficulties since last April, including a costly cancellation, I wanted to ensure we were well-protected this time. Their guidance was incredibly helpful and patient as I navigated the process. I truly appreciate the support! I can finally rest easy tonight after spending much of the night comparing coverage options.
This service provides an easy way to compare travel insurance plans from different providers. Many users find the platform user-friendly and value the clear side-by-side comparisons. While overall satisfaction can depend on individual policy choices, the service typically offers a helpful and straightforward comparison experience.
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