Review Time
I have reached out 3 times to the only customer service contact listed, I have not had any response. I received my package and opened the box, the product was much too large, and I put the item back in the box and emailed the company immediately afterward. I have had to reach out two more times since there has been no response. I feel like an idiot because I usually do more research on new companies I order from. I work in customer service and understand the need to provide a prompt turnaround time when it comes to communicating after a customer reaches out.
Wouldn’t give this company any stars if that was an option. I never received my oder which was placed mid September. I have emailed numerous times with no reply except for one. They said to contact our local USPS to try to track it down! Great customer service. I want a refund but they won’t give me one. Is this company just scamming people?!
This really does work! I got three for my big dogs. However, for small dogs It’s a little difficult for them because the hole for the water is hard for them to reach. You must wash the bowls out pretty much daily depending on the dogs that use it! The bowls are awesome for keeping the water in the bowls and not all over the floor.
I had an absolutely wonderful shopping experience on this pet website. The selection of products was extensive and diverse, covering everything my dog could ever need.The customer service was exceptional. Whenever I had a question or concern, the response was prompt, friendly, and helpful. They truly went above and beyond to ensure my satisfaction.Overall, I couldn't be happier with my shopping experience on this pet website and would highly recommend it to all fellow pet lovers.
This brand truly stands out in the pet products industry! They consistently focus on the needs of pets and continually innovate to provide high-quality products. Their designs balance practicality and aesthetics, making them a favorite among pet owners. What’s even more commendable is their strict quality control and excellent after-sales service, which give consumers great peace of mind. Whether it’s the durability of their products or the brand’s reputation, they are a trustworthy choice. This brand not only brings joy to pets but also ensures satisfaction for every pet owner!
Do not order any products from this company. If your pet does not like the product for any reason or will not use it, they will not accept a return and refund your money. I am stuck with a cheaply made $60 water bowl my dog can't fit his face in and they refuse to accept the return and refund my money because the "measurements are in the description". If I order an XL shirt and it doesn't fit right, I am not refused a return because the "measurements are in the description". This company is crooked and care nothing about the customer or their pets. Pitiful.
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We make you and your pupps life easy. We understand life can be crazy and there are only so many hours in a day, so our products are to help you and your pupp simplify your days.
We empower you to be the best pet parent you can be, with the best products and a community of pupp obsessed people!
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