Review Time
This company is misleading and frustrating, charging AUD $44 a month for a membership I was completely unaware of! Who would expect an auto-subscription when purchasing kitchen utensils? I only found out because my spouse mentioned they felt too heavy for titanium, and after some research, I discovered the membership. A quick bank check confirmed the charge! The items are actually STAINLESS STEEL, not titanium, as their specific gravity matches that of stainless. I strongly advise staying away. Now I have to deal with canceling this unwanted subscription. 😡
Deceptive and disgusting sham company charging AUD $44 a month for some useless membership I did not know anything about! Who’d expect an auto subscription buying kitchen utensils? Only noticed because my husband said they’re too heavy for titanium and googled them and learned of membership. Checked bank and there it is! They measure up as STAINLESS STEEL, not even titanium, specific gravity is exact match to stainless so steer clear. Now to try and get this crap cancelled 😡
Don't fall for it! I received my product just fine, however they snuck in a false subscription and have been charging my account every month since. They are dodging my phone calls to cancel as their customer service hours are non existent, and even if you hit their tiny window, they say no one is available. DONT FALL FOR THIS. Take my word for it.
I ordered a cutting board and they have been charging me 29.00 every month for a subscription I NEVER signed up for. I have tried calling them and emailing and they NEVER answer!! I have contacted the BBB, but with all of the horrible reviews, I am wondering why they have not been shut down by now!!! This is why we are paying high interest rates on our credit cards even though many of us have excellent credit scores, bc the banks have to reimburse us the charges AND we have to get issued ANOTHER credit card!!!! Scammers like this have one place to live and even HELL isn't good enough for them!!
I wish zero stars was an option. What I ordered and what I received was no where close to what was described on line and then I was automatically entered into a subscription for $29 USD per month plus an international fee. Others have said they found in an email that says that purchasing from this company automatically enrolled you into a subscription, I CANNOT find that any where. After attempts to reach out to the company I ended up having to cancel the card it was on to stop them. Terrible company.
This company is a SCAM! They automatically enroll you in a monthly “subscription” for $29 - for which you receive NOTHING! It’s impossible to cancel. When attempting to contact them, you reach a dead end screen. Norton alerted me that it’s an “unsafe site that attempts to steal credit card numbers.” Impossible to eliminate recurring charges without replacing card.
Absolutely do not buy from this company! Automatically enrolled for an expensive subscription when you purchase. I believe I have now cancelled the subscription (here's hoping!) but they have stolen over $300 NZD from my account. I have asked my bank to dispute it but not holding my breath that I will get it all refunded. THIS IS FRAUD!
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