Name: qover.com
Telephone: 000000000
Rating: 4.7

Cedric Pi Guest

2 months ago

Start of contract

Start of contract, responsive and professional team

Date of experience: Dec 12, 2025

Stefano Guest

3 months ago

Easy interaction and claim format

Easy interaction and claim format, prompt decision, rapid transfer & friendly interaction

Date of experience: Dec 09, 2025

Andrew Smith Guest

3 months ago

Responsive and supportive

Responsive and supportive at a difficult time. Great to have a positive experience when also managing disappointment and vulnerability of cancelling travel due to unexpected surgery/illness.

Date of experience: Dec 08, 2025

Andres Renteria Guest

3 months ago

I made a claim for a travel…

I made a claim for a travel cancellation weeks ago and the experience has been extremely frustrating. I have sent all the required documents twice, in different formats, exactly as requested by Qover. Despite this, and despite following up by email, I have received no response at all regarding when my claim will be reviewed or finalised.The lack of communication is unacceptable and leaves you completely in the dark. Be aware of this company — it genuinely feels like they take forever to respond so they don’t have to pay out claims promptly.Very disappointing experience.

Date of experience: Dec 02, 2025

Mayk Nascimento Guest

3 months ago

Straight foward process

Insurance is usually a headache, with companies doing everything they can to decline claims. With Cover, the process was straightforward, hassle-free, and refreshingly honest.

Date of experience: Nov 28, 2025

Yassine Guest

4 months ago

Was fine since the start

Date of experience: Nov 06, 2025

Stephen Guest

4 months ago

Very satisfied with their service

I found Qover good to deal with. The handler who dealt with my claim, Angela, was very helpful and well informed. The only thing preventing me giving 5/5 was the length of time to hear back from them. Although, it was much shorter than the 10 days their automated emails claimed it would be, I would have preferred it a little bit faster. However, I always prefer competent service over quick responses for the sake of it, and with Qover I certainly received good service.

Date of experience: Nov 06, 2025

Marina Guest

4 months ago

I’m very happy with the experience

I had a medical emergency while traveling in Oman and needed an urgent GP consultation along with some lab tests. I submitted my claim through the Yonder app, and within just a couple of days, I received a request from Qover for supporting documents. The process was straightforward and incredibly quick. I’m very happy with the experience — highly recommend!

Date of experience: Nov 06, 2025

Karen Mifsud Guest

4 months ago

Very good customer experiance and fast approval

I have used the purchase insurance to repair a laptop which was bought with my revolut card. The communication was very smooth, claiming was a breeze by filling an online form as requested in steps. Will definitely keep on using this insurance company 100%

Date of experience: Nov 05, 2025

Morgan Howson Guest

4 months ago

Very slow claims process plagued by…

Very slow claims process plagued by delay. Sent all documents, then wait nearly a week to be told to send another document, send it and wait another week to be told to send a document I already sent in a different file format - this isn’t even a particularly high value claim. So frustrating.Edit: Following this review, the claim was successfully paid out within two hours. Thanks!