quadrabay.com

1.1
1.1 Based on 21 reviews

QB LLC is an industry-leading Background Screening and Verification Service Provider to Government and Semi-Government entities in the Middle East....

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1.1

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5

21 Reviews

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maxdezum
Unprofessional and frustrating experience

I engaged this service to verify my academic qualifications. Despite submitting all necessary documents multiple times, the process took almost three months with no transparency and repeated delays. After weeks of frustration, I finally received a call that did not resolve my issues and included an insulting suggestion that I was the cause of the delays. I requested a full refund during that call, which was initially denied, but later confirmed via email. This experience reflects a serious lack of competence and customer care, prompting me to cancel my service and escalate the issue to the relevant authorities. Avoid this service if you value professionalism.

1
Date of experience: Nov 21, 2025
Colman
Avoid this service at all costs

This is the worst service I have ever encountered. I am trying to obtain a certificate of equivalence for my educational qualifications, and my application has been pending for six months with no timeline provided. The staff are completely unprofessional and irresponsible. I’m not sure if working with another service will be any better, but it can't be worse than this one.

1
Date of experience: Nov 17, 2025
Gregory Bell
Terrible customer care

The customer care service is the worst. Even after sending multiple emails, they never address my concerns. To reach a representative, I have to wait at least an hour on the phone.

1
Date of experience: Nov 09, 2025
sreejith sree
I want to visit your office in dubai…

I want to visit your office in dubai can you send a adress

3
Date of experience: Nov 05, 2025
No customer service at all

I have sent two emails and tried to reach out, but calls are automatically disconnected and emails go unanswered. The authorities should review the service levels and commitment, which are consistently lacking.

1
Date of experience: Nov 05, 2025
Alexa Price
Extremely poor experience

This verification service has been a nightmare. After sharing my experience, they claimed to take customer feedback seriously but only asked for my details as a cover-up. They have not communicated with me at all. This unprofessional conduct endangers people's futures due to their fraudulent behavior. I've reported them to the authorities, and serious actions will be taken.

1
Date of experience: Oct 30, 2025
Caroline Adams
Unacceptable delays and poor communication

I have faced an unacceptable delay in my degree equivalency process for over two months. Despite sending numerous emails, I receive only automated responses with no real updates. My university confirmed they have not received any request from this service. I have provided evidence, yet they continue to waste my time and money. This service appears to be operating irresponsibly and misleading customers. Authorities should take serious action against them for their negligence.

1
Date of experience: Oct 28, 2025
Audrey Patterson
Very poor service

Extremely poor response. All my payment has gone to waste.

1
Date of experience: Oct 21, 2025
Mahmoud Abdullah
Refund Request

Thank you for your response. The refund request has been resolved and closed satisfactorily

1
Date of experience: Oct 15, 2025
Babar Ali
Disappointing Experience with Quadrabay

Disappointing Experience with QuadrabayI'm extremely disappointed with the services provided by Quadrabay. My application has been pending for an unacceptable amount of time, and the lack of transparency and communication from their team is appalling.What's even more frustrating is the payment debacle. My credit card was charged TWICE for the application fee, and despite sending four emails, I'm yet to receive a refund. The agents seem to be ignoring my emails, and I'm starting to feel like I'm not their priority.The worst part is the unprofessional response from their team. No clear updates, no apologies, and no resolution in sight. It's like they're not taking their customers seriously.Unless they improve their customer service and resolve my issues, I would strongly advise against using Quadrabay for your needs. The lack of accountability and transparency is a major red flag.* If you're considering using Quadrabay, be prepared for delays, poor communication, and potential payment issues.

1
Date of experience: Oct 14, 2025

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Business Details

  • QB LLC is an industry-leading Background Screening and Verification Service Provider to Government and Semi-Government entities in the Middle East.

  • language https://www.qbllc.com

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