Review Time
I walked around for a good 15 minutes looking up and trying to figure out how I’m gonna get the merchandise down. At least two female employees walked by and never once offered help. When I requested assistance, she was less than enthusiastic and I never saw her again. If you’re gonna charge $100 for a sweatshirt, it better be a darn good purchase from start to finish. The male Cashier was friendly, but I will never go back
Michelle was awsome! I ordered online a KC license plate cover for my husbands birthday. It came in the mail cracked. There was no bubble wrapping around it. I spoke with Michelle at the Manhattan Aggieville store on the phone first and then went in to exchange it. She called a specific store and ordered it for me. Asking them to take care to protect it in the shipping process. She was very friendly knowledgeable and helpful on the phone and in person.
There wasn't much help. Greeting was good but after that where it gets worse. I waited for a cashier that was helping one other customers while one was just standing next to the register on his phone. More concerned with the thirds cashiers hair. Not professional at all.
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Rally House is a specialty sports boutique that offers a large selection of apparel, gifts and home décor representing local NCAA, NFL, MLB, NBA, NHL and MLS teams. We also carry local novelties and regional-inspired apparel, gifts and food. With locations in the Midwest, South and Northeast, we bring stylish sports apparel and unique team gifts to cities where fans live, work and cheer.
In order to provide customers with the best experience possible, we hire associates who share the same passion for sports as our patrons. We encourage our associates to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our associates help us stand apart from the competition.
Our stores offer a friendly environment and comfortable shopping experience, with associates dedicated to helping customers find the perfect new item to represent their favorite team. Rally House is committed to truly connecting with patrons to offer exceptional service from the moment they step into one of our local stores. Rally on!See more
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