Review Time
Great store to shop. Cashier was more than helpful. I cannot stand that you charge .10 for a bag. This is diabolical. I always make sure to buy 10 bags and leave them for following customers so they don't get Nickle and dimmed. “Give them the pickle” is something your management team should attend. Brian Massa(610) 955-6140 mobile
Website and shipping problemsI was looking for certain shirts that were supposedly in stock at a store near me according to the website. When Ingot to the store the sales associate blew me off and then the manager said that they could locate the specific shirts that were listed online. He implied that there was too much inventory and it was chaotic in the store at that time. So I wasted my time driving into that store. I ultimately purchased from another store and had some items shipped to my home, however when the shipment arrived items were missing from it and now I have to return to a store to get that sorted out. A lot of wasted time for a company that charges ultra premium prices for their merchandise.
Brooke, who works at Rally House in Macedonia went out of her way to find a Cleveland Browns quarterback Sanders jersey for me, including several stores because the inventory was wrong. But the AI for the rally house, phone line is ridiculous. You get lost in a circle to nowhere so right from the start, you need to say “I want to speak to a real person” and you’ll get someone marvelous like Brooke! I had to go out to get it at the Westlake store, but they had a package ready for me. Really a great experience and again shout out to Brooke unlike my sister with the same name you’re the greatest.!!
I had never been in a Rally House before this shopping trip. The selection was huge, and the staff went out of their way to be helpful. I found an item that I had attempted to buy at 2 different online stores, and they never had it in stock. This location had exactly what I had been looking for in the store.
All staff at this location in Collegeville seem unpleasant, they appear to be bothered by customers and generally unhappy. Absolutely no excitement or even a Hi. So serious that it becomes uncomfortable, not even a thank you after making a purchase.
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Rally House is a specialty sports boutique that offers a large selection of apparel, gifts and home décor representing local NCAA, NFL, MLB, NBA, NHL and MLS teams. We also carry local novelties and regional-inspired apparel, gifts and food. With locations in the Midwest, South and Northeast, we bring stylish sports apparel and unique team gifts to cities where fans live, work and cheer.
In order to provide customers with the best experience possible, we hire associates who share the same passion for sports as our patrons. We encourage our associates to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our associates help us stand apart from the competition.
Our stores offer a friendly environment and comfortable shopping experience, with associates dedicated to helping customers find the perfect new item to represent their favorite team. Rally House is committed to truly connecting with patrons to offer exceptional service from the moment they step into one of our local stores. Rally on!See more
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