Review Time
The store was clean the staff was friendly and the selection was excellent. The prices however were astronomical. $95-$100 for a KU Sweatshirt. I just wanted to treat my newly accepted KU student to a Jayhawks sweatshirt but left with only a sticker for their car.
I went on a Wednesday evening to look for some Chiefs pants. Everything is scattered around and not easily found. The selections are minimal. I was charged more than what the tag displayed but luckily I noticed and was refunded. Yeah it was only $6 but who knows how many other people were scammed. $1-$6 on every customer adds up to nice little profit. The biggest issue I have is, I told the girl at the register I'm not giving my email because I dont want THESE emails and random others. But she claimed they needed it only for the refund amd I wouldn't receive any emails. She even showed where it was NOT checked to receive emails yet here we are. Either she changed it after turning the screen around or Kansas Sampler/Rallyhouse sold my info ILLEGALLY. Either way, I got this review email. I only go about once every other year but this just made my decision much easier, as did the stupid prices they charge products.
There was plenty of selection but....I don't understand how you can keep track of your inventory. You have so many products and so little space to show them. Searching is not easy at all. You have to pick a place and don't stop until you find what you are looking for.
The system that you have hanging from your ceiling in the store with jerseys is ridiculous. I stood there for 20 minutes and it moves so slowly and there was nothing. The clerk could do. Plus she had no idea what the sizes were when they came around. I could’ve gone home and sewn a jersey faster than that thing moved. I spoke to the manager, she said she has put in several requests to have it fixed and it has not been done. You should be ashamed of yourself for treating your customers and your people who work there this way
I was there at opening on a Friday morning. The staff was very friendly and super helpful!! I came in knowing exactly what I wanted and the salesperson showed it to me immediately. The store was neat and well stocked. Check out was quick and easy as well. I'll definitely be back!
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Rally House is a specialty sports boutique that offers a large selection of apparel, gifts and home décor representing local NCAA, NFL, MLB, NBA, NHL and MLS teams. We also carry local novelties and regional-inspired apparel, gifts and food. With locations in the Midwest, South and Northeast, we bring stylish sports apparel and unique team gifts to cities where fans live, work and cheer.
In order to provide customers with the best experience possible, we hire associates who share the same passion for sports as our patrons. We encourage our associates to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our associates help us stand apart from the competition.
Our stores offer a friendly environment and comfortable shopping experience, with associates dedicated to helping customers find the perfect new item to represent their favorite team. Rally House is committed to truly connecting with patrons to offer exceptional service from the moment they step into one of our local stores. Rally on!See more
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