ramsdensjewellery.co.uk

4.4
4.4 Based on 61 reviews

Many of our high street products and services are now available online including the sale of new & pre owned jewellery and watches from brands including Rolex, Omega, Tag Heuer & more....

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Average Rating

4.4

/
5

61 Reviews

5 Star
80%
4 Star
6%
3 Star
5%
2 Star
0%
1 Star
9%

All Reviews

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Review Time

Laura Mcneill
Demi lee from the grangemouth store is lovely and so helpful she always remembers customers and asks

Demi lee from the grangemouth store is lovely and so helpful she always remembers customers and asks after your family she is a credit to your company

5
Date of experience: Feb 28, 2026
Neil McKee
I did a raving fan review but it was removed by Trustpilot. I think is because I named two outstandi

I did a raving fan review but it was removed by Trustpilot.
I think is because I named two outstanding team-members who gave me the kind of service a member of the royal family would be delighted with.
So, this time, without naming names, let me simply assert that this is branch is staffed by team members who are a delight to engage with. Keep up the good feelings you give your customers!

5
Date of experience: Feb 04, 2026
Jared Howard
Incredible Service, Found the Perfect Replacement!

I can't express my gratitude enough; I lost my ring, and they had the exact same one in the right size. I placed my order, and it arrived very quickly. They also kept me informed every step of the way, from ordering to delivery. 👍🏼😎

5
Date of experience: Dec 30, 2025
Kaden Brooks
Exceptional Service Every Time!

I frequently visit this location, and the service is outstanding. After many visits and purchases, my latest experience truly exceeded my expectations. The branch manager, who I often interact with, made this visit particularly memorable by gift wrapping my purchase and placing it in a festive bag for Christmas! The customer service is fantastic! I highly recommend this location for the manager and the entire team! 11/10!

5
Date of experience: Dec 23, 2025
George Rogers
Exceptional Service at the Local Branch

During my visit to the local branch, I received outstanding assistance from a representative. Their guidance regarding US dollars for my upcoming trip to Egypt was invaluable. Despite the gloomy weather outside, the interaction felt bright and uplifting. Truly an asset to the team. Thank you for the support! 😊

5
Date of experience: Dec 15, 2025
Chance R.
Remarkable service and a stunning ring

I found a beautiful emerald ring in a local store. Although it wasn't in stock, the sales assistant was incredibly helpful and checked other locations for my size, promising to send it to the store. To my surprise, it arrived the very next day! The staff truly exceeded my expectations. Overall, the service was exceptional, and I would definitely recommend them.

5
Date of experience: Dec 11, 2025
Haisley B.
Delighted with my self-gift

Fantastic service and the watch surpasses my expectations. The representative was very helpful, and we agreed on a fair price. I highly recommend them. I’m already considering another one of their watches.

5
Date of experience: Dec 11, 2025
Frederic Harris
Wonderful experience

I had some broken jewelry and visited a local branch to see if they would buy it. The staff were very friendly, and I was pleasantly surprised by the price I received. I highly recommend them.

5
Date of experience: Dec 10, 2025
Sanford Ross
A wonderful young assistant

I recently visited a shop and was thrilled with the service provided by the young assistant. She was knowledgeable, attentive, and respectful throughout my inquiry and purchase.

5
Date of experience: Dec 10, 2025
Arabella Lewis
Thanks to the helpful representative

Huge thanks to the customer service manager who assisted me via email regarding a ring I was interested in. She was professional, patient, and incredibly helpful, even with my numerous questions. A great asset to the team!

5
Date of experience: Dec 10, 2025

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