Review Time
Overall I have had a good experience with RDM Direct. Adam was helpful with the initial sale and made sure the car was in great condition on collection.
Unfortunately the car had a couple of issues that became apparent after the first month, but after checking the car over, Nick agreed to organise repairs and put things right. It wasnt always clear what was happening or when the car would be ready, so communication could have been better. Nevertheless, I have had the car back for a week now and it is working well.
Overall I have had a good experience with RDM Direct. Adam was helpful with the initial sale and made sure the car was in great condition on collection.Unfortunately the car had a couple of issues that became apparent after the first month, but after checking the car over, Nick agreed to organise repairs and put things right. It wasnt always clear what was happening or when the car would be ready, so communication could have been better. Nevertheless, I have had the car back for a week now and it is working well.
A good car buying experience.I recently purchased my car from RDM Ltd, and found the buying experience to be simple and hassle free.I found my car on auto trader, and decided to travel to Burton-Upon-Trent to take a look.When I got there they made me feel welcomed, let me take the time I needed to look around the car, organised for me to test drive the car, and the whole time there was no pushy sales pitch, which was spot on for me, letting me take the time I needed to make a decision.The car was what I was lookimg for, at the price I thought it was fair and reasonable. They put a years MOT on the car, sorted the advisories, fixed a few minor issues I found during my viewing and I picked it up the following Saturday after first viewing it.A week on I have completed around 500 miles, across various journeys, and the car is driving as I hoped it would and I remain happy so far.I would recommend the team at RDM, and I would consider driving up there again next time I was buying a car. Thanks for all your help.
I am not a fan of being asked to do a review but this one is easy! What a delight to deal with the team at RDM Direct, especially Lucy and Nick. I was in a bind and needed to change my car sooner rather than later, and they did absolutely everything they could to make sure I was in my new car within 6 days, including having it serviced and MOT'd. Amazing service and I would highly recommend these guys. Don't be put off by the less than celebrious approach to their showroom, it's literally a diamond in the rough and well worth a visit.
Fantastic service at RDM Direct! Scott was an amazing salesperson, so fair and couldn't do enough for us. Highly recommended, will definitely use again. Fair prices, high quality pre delivery checks and work and friendly, competent staff. Thank you, Scott! It's rare to find such a trustworthy, independent motor dealer these days and I was blown away by RDM.
Possibly the best customer service I’ve had. Nick went over and above to make sure your expectations are met and more.Absolutely delighted with the car and I would have no hesitation in recommending RDM to family and friends. You’d struggle to find better service anywhere. A proper quality and friendly team. Nothing was too much trouble.
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Welcome to RDM Direct Ltd, offering huge savings on used cars in Burton-on-Trent, Staffordshire
Used car sales of Burton-on-Trent
Here at RDM Direct we have over 30 years experience in the motor industry and are confident you will not be disappointed with our extensive range of quality used cars with prices to suit all budgets
We regularly price check all of our vehicles to ensure you’re getting the best value for money and ensure we pass any savings directly on to you
We can also offer you an extensive range of services and extras meaning that you can buy your used car with confidence and peace of mind, including:
Full finance packages to suit all budgets
HPI checked vehicles
12 months AA Breakdown cover (or upgrade for existing AA members)
RAC Warranty
12.9% APR representative
With excellent road links from the M1, M42, A38 and the A50 we’re easy to find here in the heart of the Midlands – we look forward to meeting you soon!See more
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